F & B Host

Rank Group; Sunderland; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a passionate F&B Host to be the face of their business. In this engaging role, you will greet and entertain customers, ensuring they feel welcomed and valued. Your enthusiasm for delivering exceptional customer service will create memorable experiences that keep guests coming back. You will work in a dynamic environment, collaborating with your team to meet daily targets while maintaining a friendly atmosphere. If you thrive in hospitality and enjoy creating fun experiences, this opportunity is perfect for you.

Qualifications

• Experience in hospitality is essential for this role.
• Must be fanatical about delivering an unrivaled customer experience.

Responsibilities

• Greet and entertain customers to create a memorable experience.
• Provide friendly and efficient service of food and beverages.

Skills

Customer Service

Communication Skills

Collaboration

Flexibility

Job description

As an F&B Host you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.

You will;

• Be customer obsessed and carry out your duties in a manner that will ensure that all customers have an amazing experience with us and can’t wait to return
• Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit
• Proactively offer and provide a friendly, efficient and prompt service of food and beverages- only delivering products you are proud of!
• Be aware of daily / weekly targets and contribute positively towards them
• Display a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way
• Replenish stocks so that the customer always has the opportunity to access products at all times

Qualifications

• Experience of working successfully in a hospitality role
• Fanatical about delivering unrivalled customer experience
• Ability to collaborate with the wider business
• Sound communication skills
• Comfortable with change and ability to embrace new ways of working
• Must be able to work shifts at any time of the day, including weekends and bank holidays.

Additional Information

Must be fully flexible, able to work late nights, and weekends.