F&B Host

Accor Hotels; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join Accor Hotels as an F&B Host in London, where you'll play a vital role in delivering exceptional service. You'll greet guests, manage seating, and ensure every dining experience is smooth and enjoyable. Ideal candidates will have a passion for hospitality and teamwork.

Qualifications

• Experience in guest service and hospitality roles is preferred.
• Ability to handle complaints with empathy and ensure guest satisfaction.
• Must be a team player and assist colleagues during peak hours.

Responsibilities

• Ensure smooth service in breakfast, lunch, and dinner shifts.
• Prepare the restaurant or bar before service and clean afterwards.
• Handle payments accurately and communicate stock shortages.

Skills

Guest welcome & seating

Service execution

Mise-en-place

Cash & POS handling

Teamwork

Job description

Company Description

Mövenpick Hotel Brussels Airport & Restaurant Horizon

Mövenpick Brussels Airport is a flagship hotel of Mövenpick Hotels and Resorts, located near the airport and the historic center of Brussels. The 103 stylish rooms offer the perfect accommodation for both short and long stays. We believe in combining professionalism with a relaxed atmosphere in a unique location. Enjoy our wellness facilities, fitness center or a culinary experience at our rooftop restaurantduring your stay.

Experience unparalleled convenience at Mövenpick Hotel Brussels Airport. Situated close to the airport, enjoy seamless accessibility for stress-free travel and effortless exploration of nearby attractions. Your gateway to adventure awaits.

Welcome to Mövenpick Hotel Brussels Airport. Our team is ready to ensure your stay with us is nothing short of exceptional. Whether you're traveling for business or leisure, we are committed to making your time with us unforgettable.

Job Description

As an F&B Host, you are a key player in the daily restaurant and bar operations. You ensure smooth service in breakfast, lunch, dinner or bar shifts — from mise-en-place to closing. You combine genuine hospitality with operational precision, making sure every guest leaves satisfied and every shift runs efficiently.

Qualifications

• Guest welcome & seating: Greet guests, manage reservations and walk-ins, and ensure a smooth seating flow

• Service execution: Take orders, serve food and drinks, clear tables and follow service standards consistently

• Mise-en-place: Prepare the restaurant or bar before service (cutlery, napkins, condiments, station setup, coffee machines, etc.)

• Cash & POS handling: Correctly input orders into the POS system and handle payments accuratel

• Stock & supplies: Communicate shortages, assist with restocking fridges or stations during or after service

• Guest engagement: Handle complaints or requests with empathy and follow up when needed

• Teamwork: Support colleagues during peak hours, assist in adjacent outlets when necessary

• Closing duties: Clean and reset stations, check stock levels, report issues to supervisor or shift leader