F&B Host

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading hotel group as a Host at The Midland Hotel in Manchester. You will provide exceptional food and beverage service, ensuring guest satisfaction while working in a vibrant and supportive environment. Enjoy various perks, including special rates on hotel rooms and ongoing training for career progression.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Access to Company Pension Scheme

Ongoing job-related training

Qualifications

• Experience in food & beverage service is beneficial but not essential.
• Strong communication skills.

Responsibilities

• Support the smooth running of the food & beverage department.
• Maximize guest satisfaction and comfort.
• Collaborate with your supervisor to control costs and inventory.

Skills

Communication

Guest Service

Proactive Work Style

Job description

The Midland – a sanctuary from the urban environment, a space to relax, recharge and calm the senses – an oasis in the heart of the city.

We have a great opportunity for a Host to join The Midland Hotel - Manchester, working in the new Mount Street Dining Room & Bar – serving food and drink from early morning to late evening, bringing together a bit of Northern hospitality with contemporary design. This will be the place for everyday special occasions.

Some Of The Perks You Could Enjoy Include

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

Your Responsibilities Will Be

• Support the smooth running of the food & beverage department, ensuring all aspects of guest food & beverage service are delivered to the highest standards.
• Work as part of a team to maximize guest satisfaction and comfort, providing positive and timely responses to guest inquiries.
• Take responsibility for assigned duties and tasks, ensuring timely and professional completion.
• Contribute to departmental plans and objectives, achieving hotel initiatives & targets.
• Collaborate with your supervisor to control costs and inventory, and maintain productivity and performance levels.
• Build and maintain effective working relationships while promoting the company culture and values.
• Ensure adherence to all legislation, planning, delivering, and documenting due diligence activities for audits, and performing follow-up as needed.

Experience We Expect

• Experience in food & beverage service is beneficial but not essential.
• Hands-on approach with a proactive work style.
• Commitment to delivering exceptional guest service with a passion for hospitality.
• Ability to find creative solutions and take ownership of duties and tasks.
• Personal integrity and a commitment to excellence.
• Experience working with IT systems on various platforms.
• Strong communication skills.

Our Story

Built on decades of hotelier expertise, we operate over 270 hotels across the UK and Europe. We manage over 55 hotels across the UK & Ireland, and as one of the fastest-growing hotel groups, we have plans for significant expansion in the coming years. There’s never been a more exciting time to join us!