F&B Guest Experience Specialist

Aimbridge; Tees Valley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Training & development

Staff discounts

Stream pay

Employee assistance programme

Incentives

Free staff parking

Job summary

Aimbridge Hospitality EMEA is hiring a Food and Beverage Guest Service Assistant in Tees Valley to deliver a first-class dining experience. You will greet guests, take orders, serve food and drinks, handle payments and maintain a clean, well-organised dining area while supporting colleagues across the hotel.

You should bring a passion for guest service, strong communication, teamwork, and flexibility to work varying shifts, including nights, weekends and holidays.

Qualifications

• Strong customer service and communication skills.
• Ability to engage with guests in a friendly and professional manner.
• Team player with flexibility to support the hotel.
• Attention to detail and ability to keep dining area clean.
• Willingness to work varied shifts, including nights and weekends.

Responsibilities

• Greet guests and take orders.
• Serve food and drinks and process payments.
• Maintain a clean and organised dining area and restock supplies.
• Assist with food preparation as needed.
• Work with colleagues to deliver excellent guest experiences.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Flexible shifts

Job description

Aimbridge Hospitality EMEA is hiring a Food and Beverage Guest Service Assistant in Tees Valley to deliver a first-class dining experience. You will greet guests, take orders, serve food and drinks, handle payments and maintain a clean, well-organised dining area while supporting colleagues across the hotel.

You should bring a passion for guest service, strong communication, teamwork, and flexibility to work varying shifts, including nights, weekends and holidays.