F&B Guest Experience Associate

The Belfry Hotel and Resort

Sutton Coldfield

On-site

GBP 14,000 - 21,000

Full time

3 days ago

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Benefits offered by this job

Free parking

Free meals

Discounts

Training

Job summary

The Belfry Hotel and Resort in Sutton Coldfield, UK, is seeking a Food & Beverage Assistant for Sam's Bar & Kitchen. You will welcome guests, describe menus, upsell, take orders and ensure every guest leaves satisfied.

You'll work weekends and evenings in a busy bar/restaurant, with training provided. Benefits include free meals, parking, and resort-wide discounts as part of Belfry Rewards.

Qualifications

Experience in busy bar or restaurant preferred, training provided.
Passionate about delivering fantastic service to guests.
Willing to work weekends and evenings across outlets.

Responsibilities

Welcome guests in a polite and friendly manner.
Deliver a great experience from beginning to end.
Confidently discuss menus, upsell, and take orders.
Maintain cleaning and hygiene standards.

Skills

Customer service

Communication

Upselling

Teamwork

Tools

POS system

Job description

You'll work weekends and evenings in a busy bar/restaurant, with training provided. Benefits include free meals, parking, and resort-wide discounts as part of Belfry Rewards.

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