F&B Experience Associate | Guest-Forward Service & Perks

Crimson Hotels Ltd.; Greater London; Hybrid; GBP 14,000 - 22,000; Full time

Benefits offered by this job

Discounted stays around the world

Free meal on duty + unlimited hot/drk

Paid day off for your Birthday

Team member discounts

Health Benefit schemes

Employee Assistance Programme and well

Learning and development opportunities

Recognition and reward schemes

Job summary

Crimson Hotels Ltd. is seeking an enthusiastic F&B Assistant to welcome guests across outlets, deliver quality service, and contribute to a seamless dining experience at the DoubleTree by Hilton London West End.

You will engage with guests, maintain high standards of cleanliness, and work as part of a supportive team to ensure every guest leaves satisfied. Prior hospitality experience is preferred; UK eligibility to work applies.

Qualifications

• Enthusiastic about delivering quality service.
• Excellent written and verbal communication.
• Previous experience in hospitality or a similar customer-facing role preferred.

Responsibilities

• Welcome guests with a warm, professional approach across outlets (bar, lounge, restaurant, conference areas, room service).
• Use knowledge of food, wines, beers and spirits to enhance guest experience.
• Set up and close service areas; maintain high standards of cleanliness and hygiene.

Skills

Customer service

Communication skills

Hospitality experience

Teamwork

Job description

Crimson Hotels Ltd. is seeking an enthusiastic F&B Assistant to welcome guests across outlets, deliver quality service, and contribute to a seamless dining experience at the DoubleTree by Hilton London West End.

You will engage with guests, maintain high standards of cleanliness, and work as part of a supportive team to ensure every guest leaves satisfied. Prior hospitality experience is preferred; UK eligibility to work applies.