F&B Cashier — Guest Experience & Transactions

The Rose Gaming Resort; Dumfries; On-site; GBP 12,000 - 16,000; Full time

Job summary

The Rose Gaming Resort is seeking a Food & Beverage Cashier to serve as the friendly face of our venue. You will provide excellent customer service, manage front-of-house operations, and ensure a positive guest experience while maintaining a clean and organized workspace.

Responsibilities include assisting with orders, processing payments, and collaborating with dining room, service, and kitchen teams to ensure smooth operations. This role supports a high-energy hospitality environment.

Qualifications

• Attend required training sessions offered by the Company.
• Obtain and retain required license(s).
• Perform duties in compliance with local laws and regulations.
• Ensure minors are not allowed to gamble or loiter in gambling areas, drink alcohol, or purchase tobacco.

Responsibilities

• Collaborate with dining room, service, and kitchen staff to track orders and charges.
• Validate payment methods, complete transactions, provide receipts, and dispense correct change.
• Count money in cash drawers at shift start to ensure accurate amounts and change.
• Process payments (cash, credit card, check, or gift card) and ensure pricing accuracy.
• Maintain a clean, organized front-of-house area and stock receipts.

Skills

Training sessions

Licensing

Regulations knowledge

Compliance awareness

Education

Six months restaurant service

18+ years old

Job description

The Rose Gaming Resort is seeking a Food & Beverage Cashier to serve as the friendly face of our venue. You will provide excellent customer service, manage front-of-house operations, and ensure a positive guest experience while maintaining a clean and organized workspace.

Responsibilities include assisting with orders, processing payments, and collaborating with dining room, service, and kitchen teams to ensure smooth operations. This role supports a high-energy hospitality environment.