F & B Assistant Live in Available

The Bull Hotel; Gerrards Cross; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Wagestream – flexible access to earned

Paid day off for birthday

24/7 Employee Assistance Programme

Saroving Rewards

Employee appreciation events

Family & Friends Accommodation rates &

F & B discounts at all hotels in the

Job summary

The Bull Hotel in Gerrards Cross is seeking a positive, customer-focused Food & Beverage Assistant to join our busy team in the Restaurant, Bars and Meeting & Events spaces. This full-time, fully flexible role includes early starts from 6am and late finishes up to 2am, with live-in available if required.

Interviews will be held at the Bull Hotel in Gerrards Cross. You will contribute to exceptional guest experiences, develop knowledge of food and drinks, and support a collaborative team in a

Qualifications

• Previous experience in a customer-facing role within a hotel or restaurant is preferred.
• Excellent communication and a warm, presentable manner.
• A proactive, can-do attitude with flexibility to cover shifts.

Responsibilities

• Provide welcoming, friendly service to guests in the Restaurant, Bars and events spaces.
• Learn and share knowledge of food, drinks and services to upsell where appropriate.
• Maintain hygiene and safety standards and assist colleagues to deliver high-quality service.
• Adapt to a flexible rota with early and late shifts, including weekends.

Skills

Customer service

Communication

Proactive

Positive attitude

Hospitality

Job description

We are looking for a positive and friendly individual to join our busy Food & Beverage Team, to work in our Restaurant, Bars and Meeting & Events spaces. This is a Full Time Fully Flexible position Early starts are from 6am. Late finishes can be up to 2am in the morning when required. Live in is available if required for this position. All Interviews will be held at the Bull Hotel in Gerrards Cross

Our Food & Beverage Team is at the heart of our business, providing excellent levels of service and a good knowledge of food and drinks to our guests in our Restaurant, Bars and Meeting and Events spaces and as a Food and Beverage Assistant you will be providing round the clock service to satisfy our guest's appetites. Being in a customer-facing role means you must be a confident and well-presented individual with a warm way with people.

Why join the Bull’s team?

At The Bull, we love what we do, and we’re looking to grow our team with people who share our passion for success. We want individuals who will bring their own style to every experience and put our guests at the heart of everything they do. We pride ourselves on our team, and we work hard to take their careers to new heights. As part of the Bull's team, you will enjoy a range of benefits, including:

• Wagestream – flexible access to your earned wages & financial coaching App
• A paid day off for your birthday
• 24/7 Employee Assistance Programme for you and your family
• Saroving Rewards for going the extra mile & delivering exceptional guest service
• Employee appreciation events
• Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
• Opportunities for training and development & recognising your potential

Live in is available which is chargeable

As Food and Beverage Assistant you will have...

• Previous experience of serving food and drink in a customer facing role, ideally working within a quality hotel or restaurant.
• Commitment to great customer service with excellent communication skills.
• A proactive and can do' attitude.
• A positive outlook and willingness to learn, contribute and grow.
• A passion for hospitality and service with a smile.
• Flexible to work any of seven days on a rota basis, mornings and evenings and weekends as required.

What will I be doing as Food and Beverage Assistant?

• Providing a welcoming and friendly atmosphere for our guests, recognising and acknowledging them and using their name during interactions.
• Learning and building knowledge of our food, drinks and other products and services.
• Helping our customers to enjoy their experience by using your knowledge and passion of our products to deliver excellent service levels
• Being proactive in up selling all aspects of the department.
• Maintaining work areas and equipment ensuring they are kept functional and orderly at all times and meet all hygiene and health & safety regulations.
• Working well with your colleagues to ensure a smooth service and high team morale.
• Attending training & completing e-learning modules to improve your skills and aid your development

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.