F&B Assistant: Flexible Hours, Tips & Growth

Surya Hotels; Leatherhead; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Tips

Annual leave up to 33 days

Flexible hours

Meal and stay discounts

Parking

Employee assistance

Wage access

Development programmes

Apprenticeships

Bike to work

Retail discounts

Pension

Job summary

Thatchers Hotel invites applications for roles in the Restaurant & Bar Team. You will be part of a friendly team delivering excellent guest experiences across a Tudor-style hotel with substantial event spaces.

The position emphasizes energy, curiosity and a proactive approach to hospitality, including bar and dining service, with opportunities for training and progression within the company-wide hospitality programme.

Qualifications

• Positive, can-do attitude towards customers and fellow staff.
• Genuine enthusiasm for learning about food and drink including spirits, wines and cocktails.
• Willingness to understand different menus and confidently explain dishes to guests.
• Strong communication skills and enjoy interacting with guests in a lively, fast-paced environment.
• Ability to deliver great service: take orders, serve food/drink, process payments, ensure excellent guest experiences.
• Commitment to meeting site service standards and working as part of the team.
• Developing or good understanding of preparing coffees and serving alcohol and wine in bar and restaurant settings.
• Availability to work opening and closing shifts, including weekends and bank holidays on a pro-rata basis.
• Willingness to continue development through training sessions.
• Helping with events, functions and other F&B requirements.

Responsibilities

• Taking orders, serving food and drink, processing payments and ensuring guest satisfaction.
• Delivering high-quality service in a busy restaurant and bar environment.
• Assisting with events and F&B requirements as needed.

Skills

Positive attitude

Guest interaction

Menu knowledge

Communication

Service delivery

Teamwork

Coffee & wine service

Flexible shifts

Training participation

Events support

Job description

Thatchers Hotel invites applications for roles in the Restaurant & Bar Team. You will be part of a friendly team delivering excellent guest experiences across a Tudor-style hotel with substantial event spaces.

The position emphasizes energy, curiosity and a proactive approach to hospitality, including bar and dining service, with opportunities for training and progression within the company-wide hospitality programme.