Food and Beverage Assistant (GLOW & LOFT)

Hilton Worldwide, Inc.; Woking; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a vibrant team at a new hotel opening in Summer 2024 as a Food and Beverage Assistant. This role offers the opportunity to work in a dynamic environment across the GLOW lounge and LOFT Sky Bar, delivering exceptional guest experiences. With a focus on community involvement and sustainable practices, you'll be part of a culture that values personal development and career growth. Enjoy competitive pay and a range of benefits including travel discounts and health coverage. Be part of something extraordinary and make a difference in guest experiences!

Benefits

Uniform provided and laundered

Free meals on duty

Career growth opportunities

Personal development programs

Corporate Responsibility initiatives

Travel discounts and food & beverage discounts

28 days holiday, increasing to 33

Discounted health and dental cover

Modern, inclusive staff areas

Sustainable commuting encouragement

Qualifications

• Strong commitment to customer service and ability to work independently.
• Flexibility for various work situations in a dynamic environment.

Responsibilities

• Welcome guests politely and professionally while managing queries.
• Take and deliver customer orders with high service standards.

Skills

Customer Service

Teamwork

Flexibility

Job description

Job Description - Food and Beverage Assistant (GLOW & LOFT) (HOT0BL54)

Join Hilton Woking as a Food and Beverage Assistant, working across our GLOW lounge and Terrace & LOFT Sky Bar. Be part of our new hotel opening in Summer 2024, located in Woking's Victoria Square redevelopment. We offer a vibrant team culture, community involvement, and sustainable practices.

Our hotel features 189 guest rooms, including 12 suites, with amenities like the GLOW lobby bar, the all-dining restaurant OXBO, and the Sky Bar LOFT. We host Meetings & Events for up to 500 guests, requiring a dedicated team to deliver exceptional guest experiences.

This role requires flexibility to work 5 days out of 7, including late evenings, across both GLOW lounge and LOFT Sky Bar.

Rewards and Benefits

• Hourly rate of £12.27
• Uniform provided and laundered
• Free meals on duty
• Career growth opportunities
• Personal development programs
• Corporate Responsibility initiatives
• Travel discounts and food & beverage discounts
• 28 days holiday, increasing to 33
• Discounted health and dental cover
• Modern, inclusive staff areas
• Sustainable commuting encouragement

Key Responsibilities

• Welcome guests politely and professionally
• Take and deliver customer orders with high service standards
• Prepare table and room setups
• Follow cash handling procedures
• Manage guest queries efficiently
• Upsell products based on departmental incentives
• Maintain brand standards and cleanliness
• Adhere to security, fire, health, and safety regulations
• Follow licensing laws and environmental policies
• Assist other departments as needed

Candidate Requirements

• Strong commitment to customer service
• Flexibility for various work situations
• Ability to work independently and in teams

At Hilton, every role contributes to creating memorable guest experiences. Join us and be part of something extraordinary!