External Fee Rates Administrator

Elevation Recruitment Group; Guiseley; Hybrid; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Elevation Recruitment Group is seeking an External Fee Rates Administrator in Leeds on a hybrid basis. The role focuses on maintaining accurate fee and rate information, querying and resolving rate issues, and supporting billing and discount processes within a global services environment.

Key responsibilities include handling fee queries, updating rate records, transferring billing rules into the system, and assisting with KPI reporting and process improvements.

Qualifications

• 1 year finance or administration experience
• Strong data entry and attention to detail
• Excellent written and verbal communication
• Good Excel and Word skills
• Confidence using financial systems and technology
• Ability to manage multiple priorities and meet deadlines
• Proactive, self-motivated and solutions-focused
• Willingness to learn and work well in a team

Responsibilities

• Manage and respond to fee and rates queries within SLAs
• Maintain records of non-standard rates, discounts and fee arrangements
• Transfer billing rules into the relevant system ensuring consistency
• Review agreed rates to ensure contractual terms are followed
• Support global discount requests with accurate data
• Coordinate with eBilling team for annual rate updates
• Maintain centralised mailbox and queries within timeframes
• Provide updates on KPIs, SLAs and outstanding tasks
• Identify process improvements and better ways of working

Skills

Data entry

Attention to detail

Communication skills

Excel

Word

Multitasking

Tools

eBilling system

Financial software

Job description

External Fee Rates Administrator

Leeds Hybrid Permanent

Are you an organised and detail-focused finance professional looking for an opportunity to develop your career within a global professional services environment?

We're working with a leading international professional services business that is looking to appoint an External Fee Rates Administrator to join its Leeds-based team. This is a great opportunity for someone with 1+ year of finance experience who enjoys working with data, systems and processes and wants to develop their career within a highly professional and collaborative environment.

The Role

Working closely with the External Fee Rates Supervisor, you'll play a key role in maintaining accurate fee and rate information across the business, ensuring agreed rates, discounts and billing arrangements are correctly recorded and maintained.

Your responsibilities will include:

• Managing and responding to fee and rates queries, ensuring these are resolved within agreed SLAs


• Maintaining accurate records of non-standard rates, discounts and agreed fee arrangements


• Transferring existing billing rules into the relevant system, ensuring consistency and accuracy


• Reviewing agreed rates to ensure contractual terms are being followed


• Supporting global discount requests with accurate data and supporting information


• Working closely with the eBilling team to ensure annual rate updates are completed accurately


• Maintaining a centralised mailbox and managing queries within agreed timeframes


• Supporting wider eBilling and rate/timekeeper administrationProviding regular updates on KPIs, SLAs and outstanding tasks


• Identifying opportunities to improve processes and ways of working

About You

We're looking for someone who is highly organised, accurate and confident working with data and systems. You'll ideally have:

• At least 1 year of experience within a finance or administration role


• Strong data entry and attention-to-detail skills


• Excellent communication skills, both written and verbal


• Good Excel and Word skills


• Confidence using financial systems and technology


• The ability to manage multiple priorities and work to deadlines


• A proactive, self-motivated and solutions-focused approach


• Strong team-working skills and a genuine willingness to learn

Experience working within a multi-currency or shared service environment would be advantageous but is not essential.

What's on Offer?

This is an excellent opportunity to join a global organisation offering a professional and supportive working environment, with genuine opportunities for career development.

Benefits include:

• Hybrid working


• Competitive holiday allowance


• Pension/savings plan


• Life and travel insurance


• Health and wellbeing support


• Professional development and educational assistance


• Sports clubs and social events


• Excellent long-term career progression

If you're a Finance Assistant, Finance Administrator, Billing Administrator or similar looking for your next step and enjoy working with data, systems and processes, I'd love to hear from you.