Export Manager

Ford & Stanley Talent Services Group; Sheffield; On-site; GBP 36,000 - 44,000; Full time

Job summary

Ford & Stanley Talent Services Group in Sheffield is seeking an Export Manager to own customer accounts across UK and international markets, combining account management, business development and commercial ownership.

You'll manage opportunities from enquiry through to quotation and project handover, liaising with customers, agents and internal teams, while representing the business at events and meetings to grow the market presence.

Qualifications

• Customer-facing commercial experience in account management or sales roles.
• Experience producing and managing quotations, proposals and tenders.
• Proven ability to develop customer relationships and manage opportunities from enquiry to order.
• Exposure to export sales and international markets would be advantageous.

Responsibilities

• Account Management: Develop and maintain strong relationships with existing customers, agents and sales partners.
• Business Development: Identify and develop new business opportunities across domestic and international markets.
• Quotation & Tender Management: Prepare, manage and follow up quotations, proposals and tenders.
• Customer Engagement: Conduct customer meetings, site visits and presentations, understanding customer requirements and developing commercially viable solutions.
• Commercial Negotiation: Negotiate terms, agreements and commercial arrangements.
• Cross-Functional Collaboration: Work with engineering, procurement and operations to support quotations and handover.
• Market Intelligence: Gather competitor, customer and market information to support sales strategy.
• Exhibitions & Events: Represent the business at trade shows and industry events.

Skills

Customer-Facing Commercial Experience

Quotation & Tender Experience

Relationship Management

International Exposure

Strong Communicator

Highly Organised

Proactive Approach

Commercial Mindset

Language Skills

Job description

Export Manager | Sheffield | £40,000 | Permanent

The Opportunity

If you're looking for an opportunity to develop your career within a specialist engineering business while taking ownership of customer accounts across both UK and international markets, this role offers a broad commercial remit and the chance to play a key role in the company's future growth.

Supporting a well-established manufacturer of lifting and handling equipment, you'll work closely with customers, agents, suppliers and internal engineering teams, managing opportunities from initial enquiry through to quotation, negotiation and project handover. The role combines account management, business development and commercial ownership, providing exposure to a wide range of customer projects and markets.

Joining a close-knit team, you'll be responsible for developing long-term customer relationships, identifying new business opportunities and driving activity across a portfolio of domestic and international accounts. You'll have the opportunity to represent the business at customer meetings, site visits, exhibitions and industry events while contributing to the ongoing expansion of the company's market presence.

This position offers the opportunity to build a long-term career within a successful engineering business, making it ideally suited to someone who enjoys customer interaction, commercial responsibility and working within a collaborative SME environment where they can make a visible impact.

Export Manager Responsibilities

Account Management: Develop and maintain strong relationships with existing customers, agents and sales partners, ensuring a high level of customer engagement and service.

Business Development: Identify and develop new business opportunities across both domestic and international markets, supporting the continued growth of the business.

Quotation & Tender Management: Prepare, manage and follow up quotations, proposals and tenders, ensuring opportunities are progressed effectively through the sales process.

Customer Engagement: Conduct customer meetings, site visits and presentations, understanding customer requirements and developing commercially viable solutions.

Commercial Negotiation: Negotiate terms, agreements and commercial arrangements, ensuring the best possible outcomes for both customers and the business.

Cross-Functional Collaboration: Work closely with engineering, procurement and operational teams to gather technical information, support quotations and ensure successful project handover.

Market Intelligence: Gather competitor, customer and market information to support business development activities and wider sales strategy.

Exhibitions & Events: Represent the business at trade shows, exhibitions and industry events, building relationships with existing and prospective customers.

Ideal Export Manager

Customer-Facing Commercial Experience: Experience within account management, technical sales, sales engineering or a similar customer-facing commercial role.

Quotation & Tender Experience: Experience producing and managing quotations, proposals, tenders and customer enquiries.

Relationship Management: Proven ability to develop customer relationships and manage opportunities from enquiry through to order placement.

International Exposure: Exposure to export sales, overseas customers, distributors, agents or international markets would be advantageous.

Strong Communicator: Able to communicate confidently and professionally with customers, suppliers and colleagues at all levels.

Highly Organised: Capable of managing multiple priorities, customer requirements and commercial activities simultaneously.

Proactive Approach: Self-motivated and able to work independently, taking ownership of opportunities and driving actions through to completion.

Commercial Mindset: Strong problem-solving ability and commercial awareness, with the confidence to identify opportunities and support business growth.

Language Skills: Additional language capabilities, particularly European languages, would be highly advantageous.

Location & Working Arrangements

Location: Sheffield

Working Pattern: Full-time, Monday to Friday

Working Environment: Office-based with regular UK and international travel

Salary: £40,000

About Ford & Stanley Group

Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas – recruiting, developing and retaining the best talent from shop floor to boardroom.

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Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Ref: Export Manager