Export Administrator

Culina; Haverhill; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Annual Leave

Pension scheme

Life Assurance

Wellness

Eye Care Vouchers

Reward & Recognition

Employee discounts

Job summary

Culina Logistics is seeking an Export Administrator to support the busy Stock and Admin department in the UK. You will collate and process export documentation, obtain clearances, and liaise with clients and Customer Service while handling general administrative tasks.

You will provide cover for the Stock and Administration team as needed, generate stock reports, handle stock queries, investigate discrepancies, and ensure accurate system transactions and warehouse records.

Qualifications

• Previous experience within an Administration role.
• Excellent attention to detail and accuracy skills.
• Planning and organising skills, high level of numeracy.
• Strong communication skills to deliver accurate information.
• Effectively prioritise workload to meet deadlines.
• Ability to solve problems methodically and seek resolutions.
• Be professional, approachable and helpful to ensure smooth running of operations.

Responsibilities

• Collating and processing export documentation.
• Obtaining export clearances.
• Liaison with Clients and Customer Service.
• General administration paperwork filing.
• Other duties as reasonably required.
• Create and distribute stock reports to internal and external customers.
• Process stock queries within agreed timeframes and provide customer care.
• Investigate discrepancies and processing dispute procedures.
• Process returns and inter-depot cross documents.
• Pursue stock rejections and returns throughout the network.
• Process system transactions to correct stock balances.
• Maintain accurate transactions in external warehouse databases.
• Investigate outstanding, incoming, outside and missing pallets.
• Record and escalate internal and external non-conformances.
• Provide cover for Goods In desk as required.
• Support colleagues across the network.

Skills

Attention to detail

Planning & organizing

Communication

Prioritisation

Problem solving

Professionalism

Admin experience

Customer service

Job description

Reporting to the Stock Administration Manager, the Export Administrator is to provide accurate administration for a busy Stock and Admin department. Supporting the onsite EOV ensuring that the documentation for export is accurate and that the relevant clearances are obtained.,

• Collating and processing export documentation
• Obtaining export clearances
• Liaison with Clients and Customer Service
• General administration paperwork filing
• Other duties as reasonably required

Providing cover for Stock and Administration department when required:

• Creating and distributing stock reports to both internal and external customers
• Processing stock queries within agreed timeframes, providing customer care
• Investigating discrepancies and processing dispute procedures
• Processing returns and inter depot cross documents
• Pursuing stock rejections and returns throughout the network
• Processing system transactions to correct stock balances
• Maintaining accurate transactions in outside warehouse database
• Investigating outstanding, incoming, outside and missing pallets
• Empty location checks as required on the system
• Recording and escalating internal and external non-conformances
• Supporting colleagues throughout the network
• Providing cover for Goods In desk as required
• Previous experience within an Administration role
• Excellent attention to detail and accuracy skills
• Planning and organising skills, high level of numeracy.
• Strong communication skills in order to deliver accurate information.
• Effectively prioritise work load in order to meet set deadlines.
• Ability to solve problems methodically and actively seek resolutions
• Able to work effectively and communicate to the correct level
• Excellent customer service skills
• Be professional, approachable and helpful to ensure smooth running of the general operation.

Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!, As part of our drive to make Culina Logistics a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

• Annual Leave - Competitive holiday entitlement of 235 hours per annum
• Pension scheme - We want colleagues to enjoy a comfortable retirements so we offer a great contribution of 4% employee and 4% employer.
• Life Assurance - 2 x your annual salary.
• Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!