Stock & Systems Administrator

Great Bear; Crick; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Annual Leave 28 days

Pension scheme

Life Assurance

Wellness - Employee Assistance Program

Eye Care Vouchers

Reward & Recognition

Everyday discounts

Job summary

Warrens Crick site have an exciting opportunity for a Stock and Systems Administrator to join our friendly team on a full time permanent basis. Reporting to the Stock and Systems Supervisor, the Stock and Systems Administrator will support the operation in the efficient handling of all administrative processes and procedures supporting the Warehouse and Customer.

Working hours are Monday-Friday, 8am-5pm, with a salary of £30,349 per annum.

Qualifications

• Excellent attention to detail and accuracy skills.
• Ability to communicate effectively and professionally.
• PC literate and experience in MS Excel.
• Ability to solve problems methodically and actively seek resolutions.
• Pro-active and adaptable approach.
• Self-starter, ability to work using own initiative.
• Able to manage own work load effectively and prioritise.
• Excellent customer service skills.

Responsibilities

• Maintain existing customer relationships with regards to the processing of customer orders, forms and quotes.
• Respond to a wide range of customer queries promptly, providing solutions where possible or escalating to Operations Supervisor as required.
• Ensure customer & supplier information is kept up to date on the WMS system.
• Communicating with customers via a variety of channels, including phone, email in an appropriate, professional manner.
• Liaising with relevant departments - internal/external.
• Update internal WMS system with account changes and notes.
• Cross-checking supplier activity against bookings.
• Liaise with suppliers and internal departments for lead time updates for orders.
• Notify management of any non-compliant issues as they arise.
• May be required to perform other duties as assigned.

Skills

Attention to detail

Effective communication

MS Excel

Problem solving

Proactive

Self-starter

Work prioritisation

Customer service

Job description

Warrens offer a comprehensive logistics and warehousing service, primarily focused on the needs of major retailers and bakeries.

At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive... A place where you're valued, challenged, and inspired!

Our Crick site have an exciting opportunity for a Stock and Systems Administrator to join our friendly team on a full time permanent basis.

Reporting to the Stock and Systems Supervisor, the Stock and Systems Administrator will support the operation in the efficient handling of all administrative processes and procedures supporting the Warehouse and Customer.

Working hours:Monday-Friday, 8am-5pm.

Salary:£30,349 per annum.

Key Duties of a Stock and Systems Administrator:

• Maintain existing customer relationships with regards to the processing of customer orders, forms and quotes.
• Respond to a wide range of customer queries promptly, providing solutions where possible or escalating to Operations Supervisor as required.
• Ensure customer & supplier information is kept up to date on the WMS system.
• Communicating with customers via a variety of channels, including phone, email in an appropriate, professional manner.
• Liaising with relevant departments - internal/external.
• Update internal WMS system with account changes and notes.
• Cross-checking supplier activity against bookings.
• Liaise with suppliers and internal departments for lead time updates for orders.
• Notify management of any non-compliant issues as they arise.
• May be required to perform other duties as assigned.

• Excellent attention to detail and accuracy skills.
• Ability to communicate effectively and professionally.
• PC literate and experience in MS Excel.
• Ability to solve problems methodically and actively seek resolutions.
• Pro-active and adaptable approach.
• Self-starter, ability to work using own initiative.
• Able to manage own work load effectively and prioritise.
• Excellent customer service skills.

As part of our drive to make Warrens a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave - 28days inclusive of the bank holidays.
• Pension scheme -We want colleagues to enjoy a comfortable retirements so we offer agreat contribution of 4% employee and 4% employer.
• Life Assurance- 2 x your annual salary.
• Wellness -Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers -We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition -We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts- Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!