Experienced Fire Alarm Service Engineer

Triple Star Fire & Security Limited; Greater London; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Mobile phone

Tablet

Employee Reward & Benefits Scheme

Ongoing technical training

Long-term role

Job summary

Triple Star Fire and Security Limited is seeking an experienced Fire Alarm Service Engineer to join our growing engineering team. The role focuses on planned and reactive maintenance, fault diagnosis, and compliance testing of fire detection and alarm systems across commercial, industrial and residential sites.

You will be a senior presence on site, ensuring compliance with BS 5839‑1 and UK fire alarm standards, liaising with clients and facilities teams, and supporting junior engineers.

Qualifications

• Minimum 5 years’ experience in servicing and maintaining fire alarm systems.
• Level 3 Qualification in BS 5839‑1 (mandatory).
• Strong working knowledge of UK fire alarm standards and legislation.
• Experience with leading manufacturers such as Advanced, Kentec, Morley, Gent, Notifier, Apollo, Hochiki.
• Proven fault-finding and diagnostic capability.
• Ability to work independently and manage workloads effectively.
• Strong customer communication and reporting skills.
• Full UK driving licence (essential).

Responsibilities

• Carry out planned preventative maintenance (PPM) on fire alarm systems.
• Attend reactive call-outs, diagnosing faults efficiently and effectively.
• Undertake system repairs, component replacements, and remedial works.
• Conduct testing and inspection in line with BS 5839‑1.
• Complete service reports, certificates, and compliance documentation accurately.
• Identify non-compliances and advise clients on remedial actions.
• Liaise professionally with clients, facilities teams, and internal managers.
• Ensure all works meet company quality standards and health & safety requirements.
• Support junior engineers where required.

Skills

5+ years’ experience

BS 5839-1 Level 3

Fault-finding

Independent working

Customer communication

Driving licence

Education

Level 3 BS 5839-1 qualification

Job description

Location: London and Home Counties
Employment Type: Full-time, Permanent

Triple Star Fire and Security Limited is seeking an experiencedFire Alarm Service Engineerto join our growing engineering team. Due to continued business growth and the ongoing trust placed in us by our clients, we are expanding our service and maintenance capability.

This role is suited to ahigh‑level, experienced engineerwho is confident in servicing, maintenance, fault‑finding and compliance verification of fire alarm systems — with a strong working knowledge ofBS 5839‑1.

Role Overview

As anExperienced Fire Alarm Service Engineer, you will be responsible for the planned and reactive maintenance, fault diagnosis, repair, and compliance testing of fire detection and alarm systems across a variety of commercial, industrial and residential sites.

You will act as a senior presence on site, representing Triple Star Fire and Security professionally, ensuring systems remain compliant, reliable, and fully operational in line with British Standards.

Key Responsibilities

• Carry outplanned preventative maintenance (PPM)on fire alarm systems


• Attendreactive call‑outs, diagnosing faults efficiently and effectively


• Undertake system repairs, component replacements, and remedial works


• Conduct testing and inspection in line withBS 5839‑1


• Complete service reports, certificates, and compliance documentation accurately


• Identify non‑compliances and advise clients on remedial actions


• Liaise professionally with clients, facilities teams, and internal managers


• Ensure all works meet company quality standards and health & safety requirements


• Support junior engineers where required

Skills & Experience

• Minimum 5 years’ experiencein servicing and maintaining fire alarm systems


• Level 3 Qualification in BS 5839‑1 (mandatory)


• Strong working knowledge of UK fire alarm standards and legislation


• Experience with leading manufacturers such as:
  Advanced, Kentec, Morley, Gent, Notifier, Apollo, Hochiki


• Proven fault‑finding and diagnostic capability


• Ability to work independently and manage workloads effectively


• Strong customer communication and reporting skills


• Full UK driving licence (essential)

What We Offer

• Competitive salary, dependent on experience


• Company vehicle, fuel card, mobile phone and tablet


• Employee Reward & Benefits Scheme, designed to recognise contribution and long‑term commitment


• Ongoing technical training and professional development


• Secure, long‑term role within a growing and well‑established business


• Supportive management and a professional, experienced engineering team


• Varied work across high‑quality and reputable client sites

Why Join Triple Star Fire and Security?

Our continued growth is driven by atrust our clients place in usto deliver compliant, high‑quality fire safety solutions. We invest in our people and take pride in building long‑term careers, not just filling roles.

If you are an experienced service engineer who values quality, compliance and professionalism, we would welcome your application.

Recruitment Agency Policy

Triple Star Fire and Security Limitedengages recruitment agencies only on a planned basis and strictly through a proactive, preferred-supplier arrangement. As such, agenciesmust not contact us on a speculative basis. We do not accept unsolicited CVs, cold calls, sales approaches, or marketing communications from recruitment agencies.

Any CVs, candidate profiles, or related information submitted to Triple Star Fire and Security Limited without a prior written agreement in place shall be deemed to have been provided entirelyvoluntarilyandfree of charge. In these circumstances:

• Such submissions will be treated as unsolicited gifts.


• Triple Star Fire and Security Limited reserves the absolute right to contact, engage, or employ the candidate directly without any obligation whatsoever in respect of agency fees or other charges.


• No terms and conditions attached to unsolicited submissions—whether communicated verbally, embedded within the CV, or otherwise—shall be valid, binding, or enforceable against Triple Star Fire and Security Limited.

Recruitment agencies wishing to work with usmust obtain prior written authorisationfrom Triple Star Fire and Security Limited confirming their appointment as an approved supplier. Only in such cases will we consider CVs and only under the terms agreed in writing.