Experienced Café Counter Specialist — Perks & Growth

Bob & Berts; Lisburn; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Staff discount

Free hot drinks on shift

Birthday cake

Company pension

Length-of-service recognition

Job summary

Bob & Berts in Northern Ireland is recruiting an Experienced Counter Assistant for the new Lisburn store. You will take orders, serve food and drinks, process payments, and ensure a fast, friendly service at the counter.

We’re looking for someone with prior experience in busy food service, strong communication, and the ability to work early shifts and weekends. Join a team-focused environment with staff perks and development opportunities.

Qualifications

• Previous paid experience in a busy café, bakery, deli, takeaway, retail counter or similar customer-facing role is essential.
• Friendly, polite, and professional demeanour.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Basic numeracy skills for cash handling and POS usage.
• Right to work in the UK.

Responsibilities

• Give every customer a warm welcome, take food and drink orders accurately, and handle questions with a friendly attitude.
• Serve food and drinks, package takeaways, and help keep the queue moving during busy periods.
• Operate the till/POS system confidently, handle payments, and provide accurate change and receipts.
• Keep the counter, serving areas, and tables clean, tidy, and safe.
• Top up stock, restock self-serve areas, and follow food rotation practices to keep things fresh.
• Work closely with the kitchen and front of house team to deliver smooth, speedy service when things get lively.

Skills

Customer service

Cash handling

Communication

Teamwork

Fast-paced environment

Tools

POS system

Till operations

Job description

Bob & Berts in Northern Ireland is recruiting an Experienced Counter Assistant for the new Lisburn store. You will take orders, serve food and drinks, process payments, and ensure a fast, friendly service at the counter.

We’re looking for someone with prior experience in busy food service, strong communication, and the ability to work early shifts and weekends. Join a team-focused environment with staff perks and development opportunities.