Experienced AV & VC Technician — Onsite Support & Events

Electrosonic; Greater London; Vor Ort; GBP 28.000 - 38.000; Vollzeit

Benefits dieser Stelle

Excellent opportunities for career dev

Investment in learning and development

Employee Recognition Scheme

Additional holiday

Season Travel Ticket Loan

Cycle to Work Scheme

Friendly and supportive environment

Zusammenfassung

Electrosonic is seeking an experienced AV Technician to join our team in London. You will provide onsite AV/VC support, perform system operation, troubleshooting, installation, and maintenance across meeting spaces, and ensure high-quality service for major clients.

You will work with cutting-edge audiovisual solutions, demonstrate strong customer service skills, and contribute to maintaining safety and reliability while collaborating with colleagues to share knowledge and improve processes.

Qualifikationen

• CTS certified or working towards certification.
• Strong knowledge of communications, networking, and AV/VC systems.
• Experience testing, fault finding, servicing, and maintaining electronic AV systems.
• Excellent customer service in fast-paced front-of-house environments.

Aufgaben

• Provide onsite AV/VC meeting room support, including operation, troubleshooting, and maintenance of video conferencing and presentation tech.
• Diagnose faults safely, perform first-line repairs, testing, and operation of AV/VC/display systems.
• Ensure meeting room AV systems run efficiently with minimal downtime and high performance.
• Respond to customer requests promptly and professionally per service levels and contracts.
• Maintain cables, safety, and organization across service areas and meeting spaces.
• Troubleshoot AV/VC/AC/TP systems and escalate when needed.
• Support high-profile meetings and events with reliable technical expertise.
• Update and maintain accurate client hardware inventory records.
• Share knowledge and training with colleagues as required.
• Keep documentation accurate and up-to-date.

Kenntnisse

CTS certification

AV/VC systems

Troubleshooting

Customer service

Team collaboration

Ausbildung

CTS certification

Tools

IP Video Conferencing

Display technologies

Jobbeschreibung

Electrosonic is seeking an experienced AV Technician to join our team in London. You will provide onsite AV/VC support, perform system operation, troubleshooting, installation, and maintenance across meeting spaces, and ensure high-quality service for major clients.

You will work with cutting-edge audiovisual solutions, demonstrate strong customer service skills, and contribute to maintaining safety and reliability while collaborating with colleagues to share knowledge and improve processes.