Experience & Programming Manager

National Trust; Wrexham; On-site; GBP 28,000 - 34,000; Full time

Job summary

National Trust is seeking an Experience & Programming Manager to bring Chirk Castle and its grounds to life, with a focus on inclusive, audience-driven experiences that deepen visitors' connection with our landscapes, collections and stories.

You'll lead seasonal programming for Christmas and summer, develop exhibitions, and collaborate with partners, staff and volunteers to welcome every visitor and encourage return visits.

Responsibilities

• Lead large-scale seasonal programming for Christmas and summer.
• Develop and deliver a high-profile programme of changing exhibitions.
• Collaborate with colleagues across the property and with partners, staff and volunteers to create inclusive experiences.
• Ensure a varied range of experiences that encourage visitors to enjoy their day and return again and again.

Job description

Summary

We're looking for a creative and audience‑focused Experience & Programming Manager to help bring Chirk Castle and its grounds to life. Rooted in the spirit of our landscapes, collections and stories, you'll create inspiring and inclusive experiences that deepen people's connection with the National Trust. You'll be working with communities, partners, staff and volunteers to ensure every visitor feels welcome – and leaves wanting to return.

Salary: £30,966 per annum

Contract Duration: Permanent

Working Pattern: You'll work 37.5 hours per week, across 5 out of 7 days. You'll be required to work some weekends according to business needs (typically around 1 in 3), as well as some evenings to support events, so flexibility is important.

Mae cyfieithiad Cymraeg yr hysbyseb hon ar gael yn y atodiadau.

What It's Like To Work Here

This is an exciting opportunity to lead programming at Chirk Castle. At the National Trust, people and places are at the heart of everything we do. You'll join a collaborative and supportive team who care deeply about nature, beauty and history – and about the people who experience them.

We work together with purpose and curiosity, valuing different perspectives and embracing change so our places stay relevant for everyone, for ever. You'll be part of a culture that encourages creativity, champions inclusion, and gives you the freedom to try new ideas, learn, and grow.

What You'll Be Doing

You'll lead work that delights, intrigues and involves both new and existing audiences, with a particular focus on large-scale seasonal programming for Christmas and summer, alongside the development and delivery of a high-profile programme of changing exhibitions.

You'll work closely with colleagues across the property, contributing to and supporting work across teams where needed.

You'll ensure we're offering a varied range of experiences that encourage visitors to enjoy their day and return again and again. Building on previous successes and bringing fresh ideas to the table, you'll help keep our visitor offer engaging, immersive and relevant.

Working collaboratively, you'll develop strong relationships with a wide range of creative partners to bring new experiences to life. You'll also help us reach people who aren't currently engaging with our places, finding innovative ways to make them feel welcome and connected to the stories