Community, Participation & Volunteering Co-ordinator

National Trust; Wrexham; Presencial; GBP 25.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Pension scheme (up to 10%)

Free entry to National Trust places

Season ticket loan

EV car lease (where applicable)

Perks at work discounts

Holiday allowance up to 32 days + buy/

Flexible working

Employee assistance programme

Free parking at most Trust places

Descripción de la vacante

National Trust is seeking a Community, Participation & Volunteering Co-ordinator to join the North East Wales Property Group. You will help people connect with nature, beauty and history by engaging communities, volunteers and partners across Erddig and Chirk Castle.

The role focuses on co-designing opportunities that are inclusive and meaningful, with a commitment to safeguarding and collaboration across teams.

Formación

• Experience in community engagement and participatory practice.
• Ability to develop inclusive volunteering opportunities.
• Excellent communication and relationship-building skills.
• Ability to coach and support colleagues across teams.
• Confident using data and insight to guide decisions.
• Knowledge of safeguarding, GDPR, equality and volunteering legislation.
• Proactive, empathetic and inclusive approach.

Responsabilidades

• Design and deliver community, participation and volunteering opportunities.
• Build and maintain relationships with local organisations and partners.
• Support inclusive volunteering and participation programmes.
• Identify and remove barriers to engagement across sites.
• Collect insights from communities to inform planning and decisions.
• Collaborate with property and specialist teams to embed participation.
• Support volunteers to feel valued and contribute meaningfully.
• Promote inclusive approaches to involve a wider range of people.

Conocimientos

Community engagement

Participatory practice

Communication skills

Relationship-building

Coaching & supporting others

Data-driven decisions

Safeguarding knowledge

Descripción del empleo

Summary

We're looking for a Community, Participation & Volunteering Co-ordinator to join our North East Wales Property Group and help more people connect with nature, beauty and history. Working across our places, you'll support communities, volunteers and partners to shape opportunities that are relevant, inclusive and meaningful.

We're looking for a Community, Participation & Volunteering Co-ordinator to join our North East Wales Property Group and help more people connect with nature, beauty and history. Working across our places, you'll support communities, volunteers and partners to shape opportunities that are relevant, inclusive and meaningful.

This role is part of a team that leads on people's involvement across the organisation, ensuring that local communities and volunteers play an active role in helping us care for and share the places we look after. Through listening, relationship-building and co-design, you'll help create opportunities that inspire people to engage with, care for and benefit from our special places.

Salary: £27,612 per annum

Contract Duration: Permanent

Working Pattern: You'll work 22.5 hours per week. The working pattern is flexible and can be worked across three or more days. Occasional evening and weekend working will be required.

This role is required to work with vulnerable groups including children, and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check.

Mae cyfieithiad Cymraeg yr hysbyseb hon ar gael yn y atodiadau.

What It's Like To Work Here

As part of the Community, Participation & Volunteering team, you'll work across the North East Wales portfolio, building relationships with colleagues, volunteers, community groups and partners. You'll work alongside passionate teams who are committed to making our places welcoming and relevant to everyone.

You will be based primarily at Erddig, with some work at Chirk Castle, as you may have the opportunity to lead projects and pieces of work across both sites.

What You'll Be Doing

• Working with communities, volunteers and partners to co-design opportunities that connect people with nature, beauty and history.
• Building and maintaining strong relationships with local organisations, community groups, schools and other partners.
• Supporting the development and delivery of inclusive volunteering and participation programmes.
• Helping identify and remove barriers that may prevent people from engaging with our places.
• Gathering insight from communities and volunteers to inform future planning and decision-making.
• Working collaboratively with property and specialist teams to embed community participation across the portfolio.
• Supporting volunteer involvement, ensuring volunteers feel valued, supported and able to make a meaningful contribution.
• Championing inclusive approaches that enable a wider range of people to engage with and influence our work.

Above all, you'll help ensure that local people have opportunities to engage with, contribute to and benefit from the nature, beauty and history of North East Wales, helping us build stronger connections between people and places for generations to come.

You can view the full role profile for this role in the document attached. Youdontneed to haveallthe knowledge, skills and experience listed in the role profile; this is just to provide a full picture ofwhat’spossible in this role.

Who we're looking for

• a strong understanding of community engagement and participatory practice
• experience in increasing community participation and developing inclusive opportunities.
• excellent communication and relationship-building skills.
• the ability to coach and support others, and to work collaboratively across teams.
• confidence in using data and insight to guide decisions.
• knowledge of relevant legislation including safeguarding, GDPR, equality and volunteering.
• a proactive, empathetic, and inclusive approach.

The package

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

National Trust place

Erddig, Wrexham, LL13 0YT

Documents

• Community, Participation & Volunteering Co-ordinator - B.pdf
• IRC180905 - Cydlynydd Cymuned, Cyfranogiad a Gwirfoddoli.docx

Requirements

Compliance.Eligibility to Work in the UK

Closing Date: 15 November 2026

Provisional Interview Date: 24 November 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.