Audience Experience & Programming Lead

National Trust; Wrexham; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working wherever possible

Employee assistance programme

Free parking at most Trust places

Job summary

The National Trust is seeking an Experience & Programming Manager for Chirk Castle in Wales. You will lead audience-led programming, develop seasonal events for Christmas and summer, and curate a programme of changing exhibitions to engage diverse visitors.

Working with staff, volunteers and partners, you’ll build welcoming experiences, expand partnerships, and keep experiences immersive, relevant and accessible to everyone.

Qualifications

• A strong understanding of audience-led programming, interpretation and engagement.
• Proven experience delivering audience-focused programmes and building effective partnerships.
• Awareness of the wider programming sector, with up-to-date knowledge of successful trends and examples.
• Strong leadership, team development and stakeholder management skills.
• Experience of project management, with the ability to make decisions, manage competing priorities and deliver work at pace and on budget.
• Experience of managing operational risk.
• Excellent written and verbal communication skills.
• Good IT proficiency.

Responsibilities

• Lead work that delights, intrigues and involves both new and existing audiences, with a focus on large-scale seasonal programming for Christmas and summer, alongside changing exhibitions.
• Work closely with colleagues across the property, contributing to and supporting work across teams as needed.
• Ensure a varied range of experiences that encourage visitors to enjoy their day and return again and again.
• Build on previous successes and bring fresh ideas to the table to keep the visitor offer engaging, immersive and relevant.
• Develop strong relationships with a wide range of creative partners to bring new experiences to life.
• Help reach people not currently engaging with our places, finding innovative ways to make them feel welcome and connected to the stories, landscapes and collections.

Skills

Audience-led programming

Partnerships

Leadership

Project management

Communication

IT proficiency

Job description

The National Trust is seeking an Experience & Programming Manager for Chirk Castle in Wales. You will lead audience-led programming, develop seasonal events for Christmas and summer, and curate a programme of changing exhibitions to engage diverse visitors.

Working with staff, volunteers and partners, you’ll build welcoming experiences, expand partnerships, and keep experiences immersive, relevant and accessible to everyone.