Communications & Marketing Delivery Partner

National Trust; Bangor; Hybrid; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days + buy

Flexible working

Employee assistance programme

Free parking

Job summary

The National Trust Cymru is seeking a Communications and Delivery Partner to lead our communications and marketing for the access portfolio on a 12 month maternity cover, shaping multi-channel campaigns to inspire visits and deepen engagement.

You will work across Wales with property teams, creating engaging website content, email campaigns and social media, plus press and paid advertising, helping connect people with nature, beauty and history.

Qualifications

• Demonstrated experience using marketing and communication techniques across multiple channels to engage audiences.
• Experience managing reputational issues and giving informed advice.
• Coaching and mentoring to build capability in non-specialists.
• Experience using research and audience insight to plan and evaluate marketing activity.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Lead planning, delivery and evaluation of communications and marketing campaigns across channels.
• Create compelling website content, email campaigns and social media content; coordinate press and paid media.
• Collaborate with Wales comms and marketing teams to tell place stories and grow audiences.
• Support in photography, videography and filming as needed.
• Help ensure places are welcoming, accessible and engaging for all visitors.

Skills

Multi-channel marketing

Reputation management

Coaching & mentoring

Audience insight

Self-starter

Job description

Summary

We’re looking for a Communications and Delivery Partner to lead our communications and marketing for the access portfolio on a 12 month maternity cover.

This is an exciting opportunity for a communications and marketing professional to shape and deliver multi-channel campaigns that inspire visits, deepen engagement and support key organisational priorities. We’re looking for someone who can lead across a broad range of channels, including websites, social media, email marketing, press and paid advertising.

Working closely with teams across the property groups, you'll bring stories to life, grow audiences, champion our places and help more people connect with nature, beauty and history through compelling and creative communications.

Mae cyfieithiad Cymraeg yr hysbyseb hon ar gael yn y atodiadau.

We're proud of the role the Welsh language plays in the places and communities we care for across Wales.

Welsh language skills at Framework Level 3 are essential for this role, however we recognise that everyone’s language journey is different, so we’ll support you to continue developing your skills and confidence and to use Welsh as part of your everyday work at the National Trust. Please assess your language level against the attached Welsh Language Competency Framework.

What It's Like To Work Here

You’ll be part of the National Trust Cymru team - a multidisciplinary team of experts, from curators and coastal specialists to project managers and archaeologists, who provide specialist consultancy advice to the places we care for, to help make things happen. Your contractual location will be either Penrhyn Castle or Dinefwr, but our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We’ll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40–60% of your working week.

What You'll Be Doing

In this role, you’ll lead the planning, delivery and evaluation of communications and marketing campaigns across a wide range of channels. Working collaboratively with the Wales comms and marketing team and colleagues across the multiple portfolios, you’ll focus on creating compelling website content, engaging email marketing campaigns and creative social media content that bring the unique stories of each place to life. You’ll also support with press, paid advertising, photography, videography and filming.

Both Gogledd Orllewin Cymru and Carmarthenshire and Ceredigion play a key role in delivering our Ending Unequal Access strategic goal. Through inspiring and inclusive communications, you’ll help connect more people with nature, beauty and history, ensuring our places are welcoming, relevant and accessible to everyone.

You’ll also support our ambition to inspire more children and young people to engage with, enjoy and take action for the places in our care, helping to build stronger connections with the next generation.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who We're Looking For

• Demonstrable experience using marketing and communication techniques across a range of channels to engage target audiences.
• Experience managing and supporting reputational issues, with the ability to make informed decisions and provide effective advice.
• Demonstrable coaching and mentoring skills, with the ability to build confidence and capability in non-specialists and encourage effective marketing and communications practice.
• Experience using research, audience insight and data to plan, deliver and evaluate marketing activity.
• A self-starter, able to manage competing priorities in a fast-paced environment.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.

National Trust place

Penrhyn Castle, Bangor, LL57 4HN

Documents

• Welsh Language Competency Framework 2026.docx
• Communications & Marketing Delivery Partner - Welsh Advert.docx
• Communications & Marketing Delivery Partner - Grade 6.pdf

Requirements

Compliance.

Eligibility to Work in the UK

Closing Date

22 November 2026

If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at [e-mail]

If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at [e-mail] and we'll support you as best as we can. For examples of how, please see our supporting you page.

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.