Experience and Engagement Supervisor

Teesside University; Tees Valley; Vor Ort; GBP 26.000 - 27.000; Teilzeit

Benefits dieser Stelle

Holiday entitlement

Pro rata leave

Flexi time

Staff development

Family benefits

Health & wellbeing

Retail discounts

Zusammenfassung

Teesside University is offering a part-time, permanent role in the Student and Library Services department. The post involves supporting a diverse student community and working with staff and visitors across busy student-facing buildings on campus.

A flexible and hybrid working option may be available depending on business needs. Applicants should be highly organised with excellent customer care skills and be comfortable working across digital platforms.

Qualifikationen

• Excellent customer care skills
• Highly organised
• Able to work across a range of digital platforms

Aufgaben

• Support our culturally diverse student community, staff and visitors
• Work across our key student facing buildings and with a range of University support services
• Be part of a busy, creative and dynamic team

Jobbeschreibung

The University is pleased to offer a part time, permanent position based in its Student and Library Services department. This is a critical student facing position requiring excellent customer care skills and will require the successful applicant to be highly organised and able to work across a range of digital platforms as part of the role.

This role involves supporting our culturally diverse student community along with staff and visitors and working as part of a busy, creative and dynamic team, working across our key student facing buildings and working with a range of different University support services.

This role will involve working one evening per week until 7pm and one early start per week from 8am. Flexi time is available and there may be opportunity for some limited hybrid working depending on business need. The University may ask you to participate in a number of selection activities as part of the recruitment process for this vacancy. If you are shortlisted, your interview will take place in person, on campus. Interviews will take place on 10 December 2026. Every member of our university is part of the inspiring, supportive, and caring community known as Team Teesside. To learn more about Team Teesside.

What we offer you

• A holiday entitlement of 185 hours (25 days), increasing to 28 and 30 days after 3- and 5-year's service respectively, plus bank holidays.
• Entitlement is pro rata for part-time/fractional posts.
• Additional leave over the Christmas and New Year period during the Christmas closure.
• Special leave to support a range of circumstances.
• Flexi time scheme.
• A variety of provision to support staff with personal development and recognition.
• A range of family friendly benefits.
• An employee benefits platform which provides discounts with 350+ retailers and access to health and wellbeing resources.

Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route. For further details of this and other posts at Teesside University.

Proud member of the Disability Confident employer scheme.

About Disability Confident: Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Experience and Engagement Supervisor

Company: Teesside University

Salary: £26,238 to £26,615 a year

Hours: Part-time

Location: Middlesbrough, TS1 3BA

Working pattern: On-site

Job type: Permanent