Student Adviser (Mental Health & Autism)

Teesside University; Tees Valley; On-site; GBP 37,000 - 43,000; Part time

Job summary

Teesside University seeks an enthusiastic Student Adviser (Mental Health and Autism) to provide out-of-hours welfare support to students. You will respond to immediate mental health needs, support disabled and neurodivergent students, assess risk and escalate where required, while safeguarding confidentiality.

Working in a rota with another on-call colleague, you will build trust quickly, document notes accurately, and coordinate with internal services and external agencies to ensure timely,

Qualifications

• Strong understanding of student wellbeing and safeguarding.
• Experience supporting individuals in crisis calmly.
• Excellent communication and interpersonal skills.
• Ability to assess risk and escalate appropriately.
• Compassionate, inclusive approach to support.
• Experience coordinating with internal/external services.
• Good IT literacy and accurate case notes.
• Ability to work independently in an out-of-hours rota.

Responsibilities

• Respond to student welfare needs in the moment.
• Coordinate support for disabled and neurodivergent students.
• Record case notes accurately in internal systems.
• Work within a three-day per week, out-of-hours rota.
• Escalate risk as required.
• Collaborate with internal services and external agencies.

Skills

Mental health knowledge

Autism awareness

Crisis support

Communication skills

Risk assessment

Inclusion & diversity

Safeguarding

Collaboration

Organizational skills

Independent working

Accessibility awareness

IT literacy

Job description

We are looking for an enthusiastic, compassionate individual to undertake the role of Student Adviser (Mental Health and Autism) in an out-of-hours capacity. The role involves responding to student mental health and welfare needs in the moment, while ensuring timely and appropriate support is provided to disabled students and those requiring urgent mental health intervention.

We are looking for someone who has:

• A strong understanding of student wellbeing, including knowledge of Autism Spectrum Condition and common mental health conditions affecting students
• Experience supporting individuals in crisis or managing urgent welfare concerns in a calm and professional manner
• Excellent communication and interpersonal skills, with the ability to build trust and rapport quickly
• The ability to assess risk and respond appropriately, including escalation where required
• A compassionate, non-judgemental approach with a commitment to inclusion and diversity
• Knowledge of safeguarding principles and confidentiality in a higher education or similar setting
• Experience of working collaboratively with internal services and external agencies to coordinate support
• Strong organisational skills and the ability to manage competing priorities during busy periods
• Confidence in working independently, particularly in an out-of-hours environment
• Awareness of the barriers faced by disabled and neurodivergent students, and a proactive approach to reducing these
• IT literacy, including the ability to accurately record case notes and use internal systems

Working Pattern:

This role will involve working flexibly as part of a rota with another out-of-hours team member. The working pattern will typically include three days per week (Monday–Saturday), with a requirement to work two Saturdays per month. Standard hours will be Monday–Friday, 14:30–22:00, and Saturday, 09:00–16:30.

There may be enhancements for weekend working.

Please note that the University may ask you to participate in a number of selection activities as part of the recruitment process for this vacancy.

If you are shortlisted, your interview will take place in person, on campus

Interviews will take place on 10 June 2026

To find out more about the benefits offered by Teesside University, please review our Employee Benefits Brochure.

https://www.tees.ac.uk/depts/hr/benefits.cfm

Proud member of the Disability Confident employer scheme

Student Adviser (Mental Health & Autism)

Company: Teesside University Salary: £37,369 to £43,099 a year, pro rata Hours: Part-time Location: Middlesbrough, TS1 3BA Working pattern: On-site Job type: Permanent Posting date: 27 Oct 2026 Closing date: 10 Nov 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.