Expenses Clerk

Lancashire Teaching Hospitals NHS Foundation Trust; Darwen; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Expenses Clerk to join their innovative Payroll Department. This role offers the chance to contribute to an excellent customer experience while working in a supportive team environment. You will be responsible for processing expense claims, ensuring accuracy and compliance with policies, and responding to queries. The position allows for hybrid working, providing flexibility to balance home and office work. If you are detail-oriented and thrive in a fast-paced environment, this could be the perfect opportunity for you to advance your career in a rewarding setting.

Qualifications

• Experience in a high-pressured office environment with strict deadlines.
• Ability to handle confidential information and queries professionally.

Responsibilities

• Assist in processing staff expense claims accurately and promptly.
• Manage and input information to ensure correct payments are made.

Skills

Customer Service

Attention to Detail

Administrative Skills

IT Skills

Telephone Manner

Education

GCSE in Maths and English

Minimum of 5 GCSEs including Maths & English

Tools

Microsoft Excel

Microsoft Word

Oracle Pay Systems

Job description

We hope to be welcoming you to the Lancashire Teaching Hospitals team soon; we've shown you exactly why we're 'a great place to work', now it's time to see for yourself! Have a look at our current vacancies down below and make the first step to starting a fantastic new career.

Would you like the opportunity to join a progressive and forward-thinking Payroll Department?

We are looking to recruit an Expenses Clerk, who has a passion for helping to provide an excellent customer experience to clients, has an excellent telephone manner and excellent administrative and IT skills. The candidate must demonstrate attention to detail and a commitment and enthusiasm to contributing to service improvement and development. The ideal candidate would have an administrative background or experience of working in a high-pressured office environment, that has to adhere to strict deadlines.

You will be required to work independently and as part of our friendly and supportive Payroll team.

The post is based at our head office in Darwen, just off Junction 4 of the M65. We operate hybrid working giving you the flexibility to work from home as well as in the office.

Main duties of the job

You will assist in providing high-quality routine support to ensure the correct and accurate payment of expenses in line with NHS Terms and Conditions of service and locally agreed Client Expenses policies learning all elements of the expenses clerk role.

You will record, investigate, analyze and resolve any queries arising from employees both orally or electronically in a professional and timely manner.

You will assist in ensuring that the Vehicle repository is updated and maintained in ESR, assist where possible with queries relating to the electronic expenses system and maintain record to ensure the accurate recording of P11Ds.

You will provide general clerical duties across the department as required.

Detailed job description and main responsibilities

Review and process online and paper staff expense claims, ensuring they are correctly authorised, paid promptly and accurately in accordance with AfC, M&D and local terms and conditions, and the client organisations reimbursement policy.

Plan, manage collate and input information to ESR in a prompt and accurate manner for the purpose of making correct payments. This involves the expert interpretation and analysis of AfC Terms and Conditions of Service, HMRC Legislation, Easy Online Expenses Systems and ELFS Procedures.

Train to analyze, interpret and calculate information from Online and Paper Expenses claims. Utilize judgemental skills and initiative to make manual, and verify, automated calculations by applying the appropriate pay rates where not all the relevant information is available.

Respond to expenses queries escalating any which are complex/contentious queries concerning staff expenses.

Plan and organise own work schedule within the framework of the payroll deadlines and timetable to provide a professional and effective service.

Person specification

Qualifications and Education

• GCSE in Maths and English or equivalent qualifications at Grades 9-4 (A*- C)
• Minimum of 5 GCSEs including Maths & English at Grades 9-4 (A*- C) or equivalent qualifications.

Knowledge and Experience

• Aware of the concept and application of confidentiality
• Experience of working within an office environment
• Experience in working with Microsoft packages eg Excel and Word.
• Administration background
• Experience of Oracle pay systems

Thanks for taking the time to view this advert; we’re looking forward to receiving your application. You should be aware that the vacancy may close earlier than the published date if sufficient applications are received so it would be best to apply as soon as you can.

We are committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post.