Executive VIP Travel Consultant (Remote, 2-Year)

Visa Hunt; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Relocation support

Job summary

Perk is seeking outstanding Executive / VIP Business Travel Consultants to deliver elite, 7-star service to senior leaders and high-value corporate clients. This role is highly personalised, time-critical, and relationship-driven.

The ideal candidate has a strong background in hospitality or premium travel with solid GDS experience and the ability to manage complex itineraries across channels (phone, chat, email).

Qualifications

• Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar)
• Exceptional communication skills with a polished, confident, and discreet style
• Ability to remain calm, decisive, and solutions-focused in high-pressure situations
• Strong organisational skills and attention to detail

Responsibilities

• End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests
• Providing expert recommendations aligned to traveller preferences, company policy, and duty of care
• Handling urgent and high-impact travel disruptions with speed, empathy, and precision
• Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment
• Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence
• Building long-term relationships with Executive travellers through consistent, high-quality service
• Collaborating closely with peers to maintain a high-performance, elite service culture

Job description

Perk is seeking outstanding Executive / VIP Business Travel Consultants to deliver elite, 7-star service to senior leaders and high-value corporate clients. This role is highly personalised, time-critical, and relationship-driven.

The ideal candidate has a strong background in hospitality or premium travel with solid GDS experience and the ability to manage complex itineraries across channels (phone, chat, email).