Executive Support Officer (Housing)

Carrington West; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A local authority in London is seeking an experienced Executive Support Officer to join their Housing and Social Investment Directorate. This role involves providing high-level support to senior leadership, managing communications, and coordinating key projects, ensuring efficient operational processes. Candidates must possess exceptional organisational skills, discretion, and the ability to manage multiple priorities in a fast-paced environment, ideally with experience in the public sector.

Qualifications

• Proven experience in senior business support or executive assistant role required.
• Excellent written and verbal communication skills essential.
• Highly proficient in Microsoft Office and collaboration tools.

Responsibilities

• Provide executive support to the Executive Director and DMT.
• Support governance, performance reporting, and strategic initiatives.
• Prepare briefings, presentations, and coordinate events.

Skills

Communication

Organisation

Discretion

Problem-Solving

Tools

Microsoft Office

SharePoint

Teams

Job description

We are currently recruiting for an experienced and detail-focused Executive Support Officer to join a local authority's Housing and Social Investment Directorate. This is an excellent opportunity to provide high-level support to a senior leadership team at the heart of strategic housing delivery.

This is a varied and high-profile role requiring strong organisation, discretion, and the ability to manage multiple priorities.

You will act as a key point of contact across the directorate, ensuring seamless administrative support, high-quality communications, and efficient operational processes. You'll be working closely with the Directorate Management Team (DMT), supporting key operational functions, executive coordination, governance processes, and cross-cutting project work.

The Role
·Provide full executive support to the Executive Director and DMT, including diary management, meeting coordination, and handling sensitive communications
·Support directorate governance, business continuity, performance reporting, and data protection compliance
·Assist with coordination of directorate-wide projects and strategic initiatives
·Prepare briefings, presentations, and departmental communications
·Coordinate events, seminars, and key stakeholder engagements
·Manage complaints and customer queries, liaising with the Customer Experience team to ensure timely resolution
·Maintain internal systems, SharePoint sites, and admin processes for continuous improvement

Key Requirements
·Proven experience in a senior business support or executive assistant role, ideally in the public sector
·Excellent communication skills, both written and verbal, with the ability to draft and present briefing materials
·Highly proficient in Microsoft Office (Outlook, Excel, PowerPoint, Word) and collaboration tools like SharePoint and Teams
·Strong organisational skills with the ability to manage competing deadlines in a fast-paced environment
·A discreet and professional approach to handling sensitive and confidential information
·Proactive, flexible, and confident working both independently and as part of a team

How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

Footnote
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on 02393 876065.
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.