Housing Officer

Morgan Hunt UK Limited; London; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading recruitment firm seeks a Housing Officer in Hackney, East London. This role focuses on providing tailored housing management services, ensuring tenant engagement, and effective tenancy management in a public sector environment. Candidates must demonstrate experience in conflict resolution and tenant education.

Qualifications

• Ability to educate tenants on their rights and responsibilities.
• Experience in managing tenant applications and resolving issues.
• Competency in attending community events and enhancing tenant participation.

Responsibilities

• Provide effective tenancy management for the designated neighbourhood.
• Ensure tenant understanding and adherence to tenancy agreements.
• Resolve resident contacts logged through the neighbourhood contact centre.

Skills

Tenant engagement

Tenancy management

Conflict resolution

Job description

Are you a Housing Officer looking to work in Hackney, East London?

Morgan Hunt's Public Sector and Government client based in Hackney, East London, is looking to recruit a Housing Officer to provide a tailored, resident-focused housing management service within a designated neighbourhood.

You will play a crucial role to provide effective tenancy management and ensuring tenants and leaseholders are involved in implementation of estate services to meet individual requirements.

This assignment has been deemed inside of IR35.

Ideal candidate should have the ability:
- To ensure that tenants understand their rights and responsibilities under the tenancy agreement and that all tenancy conditions are adhered to.
- To advise tenants on, and process applications under, the Council's policies on transfers and mutual exchanges.
- To effectively manage and resolve resident contacts logged through the Neighbourhood Contact centre.
- To attend resident involvement events to develop tenant and resident participation and engagement, and to attend other relevant functions across the borough as required to represent the service.
- To work with internal colleagues to build and maintain a comprehensive profile of the estates. This includes advising business intelligence teams of changes to boundaries, appearance and access points for the estate.

If you're looking to work for a Public Sector and Government client based in East London, and feel you meet the essential criteria outlined above to be a Benefits and Housing Needs Officer, please contact the team with an up-to-date CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.