Sales Lead

Ralph Lauren Corporation; England; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Iconic lifestyle brand

Career opportunities

Benefits and discounts

Inclusive culture

Job summary

Ralph Lauren Corporation in the United Kingdom is seeking a dynamic Retail Manager to lead customer-focused sales in a fast-paced luxury environment. You will drive brand storytelling, deliver exceptional service, and maximise performance across product categories.

Join a global leader offering competitive benefits, career opportunities, and a culture that invites you to bring your whole self to work.

Qualifications

• Experience in fast-paced environments with proven management abilities.
• Excellent organisational and communication skills.
• Energetic, results-driven team player.

Responsibilities

• Deliver the Brand message to enhance the customer journey.
• Provide an extraordinary customer sales experience to drive sales results.
• Maximise potential of all product categories through storytelling.
• Support store management in building an inclusive, customer-first culture.

Skills

Brand storytelling

Sales leadership

Customer service

Communication

Organisational skills

Tools

POS systems

Cash handling

Business reporting

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

What We Offer

• The opportunity to work for an iconic and unique lifestyle brand
• Exciting career opportunities
• Competitive benefits package and discounts
• An environment where you can bring your whole self to work

What You'll Do

Business Client Development

• Deliver the Brand message to commercially enhance the customer journey
• Deliver an extraordinary customer sales experience to make a significant impact on the sales results of assigned area/store
• Maximise the potential of all product categories through Brand storytelling and by fostering synergies between categories

Leadership & Engagement Support

• Support the manager(s) creating an inclusive working environment with a customer-first culture
• Support the team using service metrics in absence of manager(s) to deliver sales and profit results
• Support the manager(s) developing the team product knowledges and selling culture

Operations

• Expert of Ralph Lauren store systems, procedures, cash management and able to interpret key Business reports
• Uphold & coach Brand standards and Brand presentation
• Coordinate and support marketing initiatives and price changes

Who You Are

• Energetic, passionate, and results-driven team player
• Experience in a fast-paced environment with proven management abilities
• Excellent organisational and communication skills