Executive MCL Adjuster/Surveyor

Sedgwick; Girvan; Hybrid; GBP 55,000 - 90,000; Full time

Benefits offered by this job

Pension (SIPP)

Bonus scheme

Company vehicle or allowance

Holiday 25 days + BH

Flexible working

Private healthcare

Life assurance

Employee assistance programme

Wellbeing and digital GP apps

Group income protection

Job summary

Sedgwick is recruiting for an Executive MCL Adjuster/Surveyor in the Glasgow area. You will manage high-value commercial property claims from investigation to settlement, supporting clients with professionalism and empathy.

This role combines independent case management with team collaboration, offering on-site assessments and remote reporting from home or office. A full UK driving licence and ACII/ACILA (or working towards) are preferred, with a strong focus on client service.

Qualifications

• Full UK driving licence is essential for site visits.
• Proven track record in major/complex commercial property claims.
• Strong communication skills and client-focused approach.
• Ability to work independently and manage a caseload.
• Proactive, problem-solving mindset with prioritisation skills.
• Desirable: ACII/ACILA or working towards them.

Responsibilities

• Manage a portfolio of high-value commercial property claims.
• Lead from investigation through final settlement with Clients.
• Work independently or as part of a team with Adjusting Executives.
• Site visits on location and reports prepared from home or office.
• Deliver outstanding service and meet client expectations.

Skills

Full UK Driving Licence

Customer focus

Major & complex property claims

Excellent communication

Independent work, caseload management

Proactive problem solving

Microsoft Office / Excel

ACII/ACILA or equivalent (or working)

Education

ACII/ACILA or equivalent qualifications

Tools

Microsoft Office (Excel)

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Executive MCL Adjuster/Surveyor

Job Location: Glasgow

Job Type: Permanent

Remuneration: Competitive salary based on skills, experience, and qualifications

Be the calm in the storm for businesses in crisis

We’re offering an exciting opportunity for an experienced Major Loss Adjuster to join our Major & Complex Loss team in the Glasgow Area. If you thrive on solving complex problems, supporting clients through challenging times, and delivering exceptional service, this role is for you.

As an Executive MCL Adjuster/Surveyor, you’ll manage a portfolio of high-value commercial property claims, including material damage and business interruption. From the initial investigation to final settlement, you’ll be the trusted expert guiding clients through the claims process with professionalism and empathy.

You’ll work both independently and as part of a collaborative team, supported by Adjusting Executives and technical specialists. Whether you’re on-site assessing damage or compiling reports from home or the office, you’ll play a vital role in delivering outstanding service and meeting client expectations.

What you’ll bring:

• A full UK Driving Licence – essential for site visits
• A strong customer focus and a proven track record of delivering exceptional service
• Solid experience handling major and complex commercial property claims
• Excellent communication skills – you listen, explain clearly, and negotiate fairly
• Confidence working independently and managing your own caseload
• A proactive, problem-solving mindset with the ability to prioritise and adapt
• Strong IT skills, ideally with Microsoft Office (especially Excel)
• ACII/ACILA or equivalent qualifications (or working towards them)
• A professional, empathetic approach to client relationships
• Experience in account management or market profiling is a plus

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• You will join an appropriate incentive (bonus) scheme
• Fully funded company vehicle or cash in lieu allowance
• Holiday allowance of 25 days plus bank holidays
• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employee assistance programme for employee wellbeing
• Wellbeing and digital GP apps
• Group Income Protection

Other Benefits

• Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan
• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry. At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).