Executive Director, Control & Operational Risk

JPMorgan Chase & Co.; Christchurch; On-site; GBP 120,000 - 170,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Executive Director Control Manager to lead a high-impact team in managing operational risk across the Corporate and Investment Bank Securities Services Operations.

You will drive risk analysis, design sustainable controls, and partner with functions to escalate issues and implement creative solutions. You will lead global programs, engage with stakeholders, and guide regulatory and internal reviews, shaping the risk and control environment with data-driven

Qualifications

• Significant experience in controls, audit, quality assurance, or operational risk management.
• Bachelor’s degree or equivalent practical experience.
• Proven experience designing and implementing change management strategies for complex initiatives.

Responsibilities

• Lead and support a dynamic team, cultivating a culture of innovation and operational excellence.
• Oversee global programs, including CORE, drive business control forums, ensuring materials cover critical operating risk.
• Engage proactively with stakeholders to identify and assess risks.
• Identify control gaps and drive actions to remediate.
• Design sustainable controls to mitigate operational risks.
• Develop data-driven governance and monitoring strategies.
• Use analytics and AI/LLM capabilities to anticipate trends and deliver solutions.

Skills

Controls

Audit

Operational Risk

Change Management

Stakeholder Engagement

Leadership

Data Analytics

AI/LLM

Education

Bachelor’s degree

Job description

JPMorgan Chase & Co. is seeking an Executive Director Control Manager to lead a high-impact team in managing operational risk across the Corporate and Investment Bank Securities Services Operations.

You will drive risk analysis, design sustainable controls, and partner with functions to escalate issues and implement creative solutions. You will lead global programs, engage with stakeholders, and guide regulatory and internal reviews, shaping the risk and control environment with data-driven