Executive Assistant to the CEO

Citizens Advice Ltd; Walsall; On-site; GBP 38,000 - 56,000; Full time

Job summary

Citizens Advice Sandwell & Walsall seeks an Executive Assistant to the Chief Executive Officer to provide high-quality, proactive support at the heart of our growing organisation. You will work closely with the Chair, Board of Trustees, CEO and Executive Management Team to keep senior leaders organised, connected and focused on delivering priorities.

You will coordinate governance and meetings, manage complex diaries, track deadlines and ensure confidential handling of information and

Qualifications

• Experienced administrator or Executive Assistant
• Experience supporting senior leaders and governance bodies
• Ability to coordinate meetings, diaries and papers with high attention to detail

Responsibilities

• Coordinate meetings and papers for Board and governance
• Manage complex diaries for senior leaders
• Track actions and deadlines to ensure timely delivery
• Handle information and communication confidentially and accurately
• Build strong professional relationships with senior stakeholders

Skills

Executive support

Diary management

Governance support

Stakeholder management

Confidentiality

Job description

Interviews will take place on 21 October 2026.

About the role

Citizens Advice Sandwell & Walsall are looking for an Executive Assistant to the Chief Executive Officer to provide high-quality, proactive support at the heart of our growing organisation.

This is much more than an administrative role. Working closely with our Chair, Board of Trustees, Chief Executive Officer and Executive Management Team, you’ll help keep our senior leaders organised, connected and focused on delivering our priorities and plans for the future.

You’ll play an important role in supporting effective Board and governance arrangements, coordinating meetings and papers, managing complex diaries, tracking actions and deadlines, and ensuring information and communication are handled accurately and confidentially.

We’re looking for someone who is highly organised, proactive and confident working with senior leaders, with excellent attention to detail and the ability to manage competing priorities. You’ll be someone who can anticipate what’s needed, build strong professional relationships and take pride in making sure things run smoothly.

This is an exciting opportunity to join an organisation that is growing its services, reaching more people across Sandwell and Walsall and developing ambitious plans for the future.

If you’re an experienced administrator or Executive Assistant looking for a role where you can make a real contribution at senior level, we’d love to hear from you.

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.