Executive Assistant to CEO and Board

Citizens Advice; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

Citizens Advice is seeking an Executive Assistant to provide crucial administrative support to the Board and Chief Executive. The role requires a highly organised individual with exceptional time management and communication skills, who can adapt to changing demands in a newly structured team. Responsibilities include engaging stakeholders and delivering varied administrative tasks.

Qualifications

• Decisive and accountable support at Director/Executive level.
• Excellent communication and time management skills.
• Highly organised and responsive.
• Ability to adapt within an Executive Management Team.

Responsibilities

• Deliver high-quality professional administrative service.
• Engage with internal and external stakeholders proactively.
• Collaborate closely with Chair and CEO.

Skills

Experience in Executive support

Time management

Communication

Organisational skills

Adaptability

Job description

Citizens Advice Sandwell and Walsall Board has appointed a new Chief Executive who started in post in February 2025. The Chair of the Board and Chief Executive are looking for someone to join a new team due to an organisational redesign happening during 2025. We seek a candidate who can be part of this critical transition.

Key Qualifications and Skills

1. Experience in providing decisive and accountable support at Director and/or Executive level.
2. Excellent time management and communication skills.
3. Highly organised and responsive to changing demands.
4. Ability to join a newly structured Executive Management Team and adapt to a changing landscape.

Role Overview

As the Executive Assistant to the Board and Chief Executive Officer, you will deliver a high-quality professional administrative service. Your responsibilities include engaging with internal and external stakeholders, including colleagues from the National Citizens Advice, requiring you to be proactive, flexible, and responsive.

The role involves close collaboration with the Chair, CEO, and the Executive Management Team. It offers varied and interesting responsibilities, ensuring that no two days are the same.

Application Process

For full details, please download the job description and person specification from our website. To apply, complete the application form outlining your suitability and send it to [e-mail]. Please note we are unable to accept CVs.

If you need adjustments or assistance with your application, contact us at [e-mail].

We may close this vacancy early if we receive a high volume of applications, so we encourage early application.