Executive Assistant & Office Manager

Madison Hive; Greater London; On-site; GBP 45,000 - 50,000; Full time

Job summary

Madison Hive in Central London is recruiting an Executive Assistant & Office Manager to provide high-level administrative and operational support across the business, working closely with senior Partners. The role combines executive assistance, office management, front-of-house, systems and events, with a focus on discretion and proactive organization.

The successful candidate will manage diaries and travel, prepare documents, oversee client relations and events, handle CRM and IT queries,

Qualifications

• Previous experience as an Executive Assistant, Personal Assistant, Office Manager or similar senior support role within real estate.
• Excellent organisational and administrative skills with ability to manage multiple priorities and deadlines.
• Strong diary management and travel coordination experience.
• Excellent written and verbal communication and high discretion handling confidential information.

Responsibilities

• Provide high-level support to senior Partners, including diary and travel management.
• Prepare presentations, reports, correspondence and business documents.
• Track actions from Partner meetings and manage confidential information.
• Support expense claims and corporate credit card reconciliations.
• Act as a key point of contact for clients and visitors.
• Manage front-of-house and ensure a professional, welcoming office environment.
• Organise client entertainment, staff events and corporate functions.
• Support corporate marketing and communications activity.
• Manage the CRM system and provide internal training and support.
• Act as the first point of contact for office and basic IT queries.
• Liaise with external IT providers and manage mobile phone requirements.
• Manage new starter onboarding and leaver processes.
• Coordinate compliance training and support KYC/AML checks.
• Maintain oversight of Health & Safety requirements, including training, risk assessments and PAT testing.
• Oversee the day-to-day running of the office and manage supplies.
• Liaise with cleaning contractors and building management.
• Work closely with the wider support team and provide cover when required.

Skills

Diary management

Travel coordination

Office management

Front-of-house

CRM systems

Microsoft Office

Communication skills

Discretion

Tools

Microsoft Office

CRM systems

IT basics

Job description

Job Title: Executive Assistant & Office Manager

Location: Central London

Job Type: Full Time – 5 Days in office - £45,000 – £50,000

Our client is a well-established private real estate investment, asset management and development business with a strong presence across the UK. The business has extensive experience across Central London, retail and leisure, and strategic land, with a track record of delivering high-quality real estate projects and creating long-term value for investors and communities.

We are now recruiting for an experienced Executive Assistant & Office Manager to provide high-level administrative and operational support across the business, working closely with senior Partners including the Founding Partner and Managing Partner.

This is a varied and hands-on position combining executive support, office management, front-of-house, systems, events, compliance and general business support. The successful candidate will be highly organised, discreet and proactive, with excellent communication and interpersonal skills. You will play an important role in ensuring the office runs smoothly, while providing a polished and professional experience for clients, visitors and colleagues.

The role would suit someone who enjoys being the central point of contact within a professional environment, is comfortable managing competing priorities and takes genuine ownership of their responsibilities.

Key Responsibilities

Executive & Administrative Support

• Provide high-level support to senior Partners, including diary and travel management.
• Prepare presentations, reports, correspondence and business documents.
• Track actions from Partner meetings and manage confidential information.
• Support expense claims and corporate credit card reconciliations.

Client Relations & Events

• Act as a key point of contact for clients and visitors.
• Manage front-of-house and ensure a professional, welcoming office environment.
• Organise client entertainment, staff events and corporate functions.
• Support corporate marketing and communications activity.

Systems & Business Support

• Manage the CRM system and provide internal training and support.
• Act as the first point of contact for office and basic IT queries.
• Liaise with external IT providers and manage mobile phone requirements.

People, Compliance & Health & Safety

• Manage new starter onboarding and leaver processes.
• Coordinate compliance training and support KYC/AML checks.
• Maintain oversight of Health & Safety requirements, including training, risk assessments and PAT testing.

Office Management

• Oversee the day-to-day running of the office and manage supplies.
• Liaise with cleaning contractors and building management.
• Work closely with the wider support team and provide cover when required.

Key Requirements

• Previous experience in an Executive Assistant, Personal Assistant, Office Manager or similar senior support role, within real estate.
• Excellent organisational and administrative skills, with the ability to manage multiple priorities and deadlines.
• Strong diary management and travel coordination experience.
• Excellent written and verbal communication skills.
• High level of discretion and experience handling confidential information.
• Confident dealing with senior stakeholders, clients and external contacts.
• Professional, polished and personable approach, with strong front-of-house and interpersonal skills.
• Highly proactive, self-motivated and able to work independently without constant supervision.
• Comfortable taking ownership of office management and operational responsibilities.
• Strong attention to detail and a practical, hands-on approach.
• Confident using Microsoft Office and business systems; experience with CRM systems would be advantageous.
• Comfortable dealing with basic IT and office technology issues.
• Flexible and adaptable, with a genuine can-do attitude and the ability to remain calm under pressure.
• Experience supporting compliance, onboarding, Health & Safety or KYC/AML processes would be advantageous.