Executive Assistant

American Express; London; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

Join a leading company as an Executive Assistant in London, supporting two key VPs within the Global Strategy, Operations and Performance team. This pivotal role involves high-level diary management, meeting coordination, and comprehensive travel arrangement oversight. Your initiative and organisational skills will be crucial in managing a dynamic workload, playing a key role in enhancing operational efficiency.

Benefits

Competitive base salaries

Bonus incentives

Comprehensive medical, dental, vision insurance

Flexible working model

Paid parental leave policies

Free access to global wellness centers

Confidential counseling support

Career development opportunities

Qualifications

• Experience supporting VPs with regional/global responsibilities.
• Ability to handle confidential and sensitive information with discretion.
• Proactive and able to anticipate the needs of a complex office.

Responsibilities

• Organise and maintain complex diaries across global business partners.
• Provide administrative support for meetings and manage travel arrangements.
• Handle confidential communications and ensure timely responses.

Skills

Team player

Strong work ethic

Good communication skills

Organizational skills

Time management

Ability to multitask

Education

Executive administrative experience

Job description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?

Based in London, this Executive Assistant will support two VPs within the Global Strategy, Operations and Performance (GSOP) organisation: VP, Financial Crimes Strategy & Operations and VP, Global Merchant Payments and Disputes.

Responsibilities:

• Organisation and maintenance of complex diaries using a high level of integrity, managing across global business partners and different time zones
• 
  Organising internal and external business meetings,and providing all necessary administrative support for the meetings as well as supporting the planning and execution of external events.
• Monitoring Outlook diary communications and ensuring a timely response.
• Utilising and understanding all internal systems, processes and policies, e.g. Concur for travel booking and expenses, reserve system, etc.
• Ensuring timely preparation and processing of expense reports; tracking and processing of invoices.
• Managing travel arrangements including air, hotel, transfers, and agendasand managing last minute changes as required.
• Providing detailed itineraries of these trips, including all hotel arrangements, transfers, meetings scheduled, contact details, etc.
• Assisting with coordination, scheduling and organising of senior leader visits and team events.
• Managing own e-mails and correspondence in a timely manner.
• Undertaking ad-hoc requests and project work as required.
  

Minimum Qualifications:

• Demonstrable executive administrative experience and specifically with experience supporting VPs with regional/global responsibilities.
• Good team player with a strong work ethic who collaborates well and demonstrateshigh integrity, personal initiative and a positive attitude.
• Demonstrated ability to interact with all levels of management as well as the ability to handle confidential and sensitive information with discretion.
• Ability to multi-task and prioritise in a fast-paced environment and to remain both calm under pressure and flexible to interruptions and changing priorities.
• Strong interpersonal and communication skills with the ability to form professional relationships across all areas of the organisation.
• Highly developed organisational and time management skills consistently maintaining attention to detail and accuracy.
• Ability to be proactive, trouble shoot and take initiative to anticipate the needs of a complex office.
  

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.