Executive Administrator

Morgan Hunt UK Limited; London; On-site; GBP 16,000 - 19,000; Part time

Job summary

Morgan Hunt is seeking a talented Executive Administration Support Officer for a part-time role in Stratford, London. The position involves providing high-quality administrative support, ensuring excellent customer service, and managing various office tasks. Ideal candidates will have strong organisational skills, proficiency in Microsoft Office, and a commitment to the organisation's values of trust and respect.

Qualifications

• Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
• Clear communication skills, both verbal and written.
• Strong organisational skills with attention to detail.

Responsibilities

• Provide admin support such as photocopying, scanning, and telephony.
• Organise meetings and manage travel arrangements.
• Act as the first point of contact for queries.

Skills

Verbal Communication

Written Communication

Organisation

Time Management

Interpersonal Skills

Problem-Solving

Education

GCSE in English

GCSE in Maths

Tools

Microsoft Office

Job description

Executive Administration Support Officer

Salary: £16,362

Contract: Permanent, Part-Time (17.5 hours/week - usually includes Wednesdays in-office)

Location: Stratford, London

Department: Customer Service

Reports to: Executive Director of Property & Assets




Summary

Morgan Hunt is partnering with a leading social housing provider, seeking a talented Executive Administration Support Officer to join their Customer Services team.

The Executive Administration Support Officer provides proactive, high-quality administrative and clerical support to the Executive Team and across the organisation. Acting as a key contact for residents and stakeholders, the role upholds excellent customer service and supports the smooth running of executive and organisational operations.




Key Responsibilities

• Provide admin support including photocopying, scanning, mail handling, and telephony.
  
• Organise meetings, agendas, rooms/virtual platforms, equipment, and refreshments.
  
• Manage travel arrangements, office supplies, duty rotas, and IT/stationery distribution.
  
• Assist with internal projects and cover reception duties when needed.
  
• Be a professional first point of contact for all queries (phone, email, face-to-face).
  
• Respond courteously to a wide range of queries; signpost effectively to internal/external contacts.
  
• Handle sensitive interactions with empathy and discretion, in line with the organisation's values.
  
• Draft and distribute resident and stakeholder communications.
  
• Work closely with internal teams (Housing, Property, Finance, etc.) and external partners.
  
• Participate in team meetings and offer cover for absent colleagues when required.
  
• Maintain positive working relationships across the organisation.
  
• Follow all policies, especially Health & Safety, Equality & Diversity, Safeguarding, and Data Protection.
  
• Uphold the organisations values: Trust, Respect, Accountability, Customer Care, Innovation.
  
• Suggest improvements to admin systems and service delivery where appropriate.
  
  
  
  
  About you
  
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams) and databases
  
• Clear and professional verbal and written communication
  
• Strong organisation and time management; able to meet deadlines
  
• High attention to detail, particularly in data entry and record keeping
  
• Empathetic and tactful; strong interpersonal skills
  
• Able to work independently and collaboratively
  
• Good problem-solving with sound judgement on when to escalate issues
  
• Understanding of confidentiality and GDPR compliance
  
• Committed to values and inclusive practices
  
• Reliable, punctual, and professional attitude
  
• Eager to learn and adaptable to change
  
• English and Maths at GCSE level or equivalent
  
  
  
  
  Values
  
  · Trust
  
  · Respect
  
  · Accountability
  
  · Customer Care
  
  · Innovation
  
  
  
  
  Note: This role may evolve over time. The post holder is expected to adapt to changing duties aligned with the organisations policies and priorities.
  
  
  
  

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.