Exams Services Team Leader – Student Experience

The East Kent Colleges Group; Canterbury; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Generous Holiday Allowance (27 days)

Flexible Personal Leave

Exclusive Discounts & Perks

Wellbeing and Health Support

Competitive Pension Scheme

Job summary

East Kent Colleges Group is seeking a College Services Team Leader (Exams) at EKC Canterbury College to lead the Exams Team and ensure smooth exam delivery. You will support students throughout the assessment journey, ensure compliance with JCQ regulations, and drive improvements in the student experience through data-driven processes.

The role requires a strong exams background, attention to detail and IT proficiency to manage scheduling, records, and reporting for up to 500 exam sittings and

Qualifications

• Experience in exams administration or as Examinations Centre Officer/Manager.
• Strong knowledge of JCQ regulations and awarding body rules.
• Attention to detail with proven IT skills.

Responsibilities

• Lead and manage the Exams Team to deliver an efficient, responsive service.
• Ensure compliance with JCQ and awarding body regulations for exams.
• Support students through the exam journey and enhance their experience.

Skills

Exams management

Data validation

IT skills

Team leadership

Customer service

Job description

East Kent Colleges Group is seeking a College Services Team Leader (Exams) at EKC Canterbury College to lead the Exams Team and ensure smooth exam delivery. You will support students throughout the assessment journey, ensure compliance with JCQ regulations, and drive improvements in the student experience through data-driven processes.

The role requires a strong exams background, attention to detail and IT proficiency to manage scheduling, records, and reporting for up to 500 exam sittings and