College Services Team Leader

The East Kent Colleges Group; Canterbury; Sur place; GBP 32 000 - 48 000; Plein temps

Avantages offerts par ce poste

Generous Holiday Allowance (27 days)

Flexible Personal Leave

Exclusive Discounts & Perks

Wellbeing and Health Support

Competitive Pension Scheme

Résumé du poste

East Kent Colleges Group is seeking a College Services Team Leader (Exams) at EKC Canterbury College to lead the Exams Team and ensure smooth exam delivery. You will support students throughout the assessment journey, ensure compliance with JCQ regulations, and drive improvements in the student experience through data-driven processes.

The role requires a strong exams background, attention to detail and IT proficiency to manage scheduling, records, and reporting for up to 500 exam sittings and

Qualifications

• Experience in exams administration or as Examinations Centre Officer/Manager.
• Strong knowledge of JCQ regulations and awarding body rules.
• Attention to detail with proven IT skills.

Responsabilités

• Lead and manage the Exams Team to deliver an efficient, responsive service.
• Ensure compliance with JCQ and awarding body regulations for exams.
• Support students through the exam journey and enhance their experience.

Connaissances

Exams management

Data validation

IT skills

Team leadership

Customer service

Description du poste

Inspire Teams, Strengthen Services, Elevate Student Experience - Join us as College Services Team Leader EKC Canterbury College are seeking a College Services Team Leader (Exams) to join the Group. As a College Services Team Leader, you will lead and manage the Exams Team in providing an efficient responsive customer orientated service within the College Services team.

This role is pivotal in supporting our students throughout the assessment / exams process and ensuring compliance for the College and students with JCQ and awarding body regulations. We work with approximately 17 awarding body and have on occasions exam sittings of up to 500 students. We have around 4000 students and the predominance of those will take exams and or assessments as part of their qualification. You will be an experienced exams professional with detailed knowledge of JCQ regulations and have an empathetic outlook to support your team and our students with their entire exam journey. You will ideally have experience of undertaking the role of Exams Centre Officer/Manager or demonstrate the ability to discharge this role. You will be able to demonstrate good levels of data validation and attention to detail with proven IT skills which will be required to develop and enhance the student experience.

Outstanding Ofsted Provider East Kent Colleges Group is an Ofsted Outstanding rated provider. It is proud to be the first General Further Education college organisation in the country to have received the Outstanding grade against each of the strands under the new Ofsted inspection framework. An inclusive provider, our colleagues place our students and the communities we serve at the heart of everything they do across EKC Group and this is illustrated in our 'Strong' skills grading by Ofsted. Commitment to Safeguarding We are committed to safeguarding and promoting the welfare of children and vulnerable adults and we ensure that all staff are aware of their responsibilities for upholding these principles. As a designated establishment, we are exempt from the Rehabilitation of Offenders Act 1974 and therefore have an obligation to carry out checks to ensure that staff are suitable to work with children and vulnerable adults. These checks include conviction/caution self-declaration, Enhanced DBS check and obtaining sufficient referencing.

Here are just some of our benefits when working for the East Kent Colleges Group:

• Generous Holiday Allowance (27 days)
• Flexible Personal Leave
• Exclusive Discounts & Perks
• Wellbeing and Health Support
• Competitive Pension Scheme