Exams Services Team Leader: Elevate Student Experience

East Kent College; Canterbury; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Generous Holiday Allowance (27 days)

Flexible Personal Leave

Exclusive Discounts & Perks

Wellbeing and Health Support

Competitive Pension Scheme

Job summary

East Kent Colleges Group Canterbury College is seeking a College Services Team Leader (Exams) to lead the Exams Team and deliver a responsive, customer‑oriented service for students during the assessment and exams process.

The role requires strong knowledge of JCQ regulations, experience in exams management, and a focus on data accuracy. The team supports around thousands of students annually, with a commitment to safeguarding and inclusion.

Qualifications

• Experienced exams professional with detailed knowledge of JCQ regulations.
• Proven ability to lead a team and deliver a responsive customer-oriented service.
• Strong IT skills to support and enhance the student experience.

Responsibilities

• Lead and manage the Exams Team to deliver efficient, student-facing exam services.
• Ensure compliance with JCQ and awarding body regulations.
• Develop and enhance the student examination journey through robust data practices and IT systems.

Skills

Exams management

JCQ regulations

Data validation

Attention to detail

Empathetic leadership

Job description

East Kent Colleges Group Canterbury College is seeking a College Services Team Leader (Exams) to lead the Exams Team and deliver a responsive, customer‑oriented service for students during the assessment and exams process.

The role requires strong knowledge of JCQ regulations, experience in exams management, and a focus on data accuracy. The team supports around thousands of students annually, with a commitment to safeguarding and inclusion.