Exams, Graduation and Awards Administrator

University of Surrey; Guildford; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Market leading pension

Up to 40 days holiday

Cycle to work scheme

On-site childcare

Leisure facilities on-site

Job summary

University of Surrey is seeking a motivated administrator to join the Exams, Graduation and Awards Team on the Stag Hill campus. You will help organise class tests, exams, graduation ceremonies and related awards with accuracy and timeliness.

The role requires strong organisation, multitasking, and excellent communication with staff and students. You will work closely with your line manager to deliver high-quality, student-centered services in a busy environment.

Qualifications

• Proven ability to multitask and manage competing demands.
• Clear and effective communication with diverse audiences.
• High accuracy and attention to detail under deadlines.
• Ability to adapt to changing priorities and work under pressure.
• Strong organisational and interpersonal skills.
• Proactive approach to customer service and teamwork.

Responsibilities

• Coordinate organisation of class tests and exams.
• Assist with graduation ceremonies and award-related activities.
• Collaborate with staff across central and Faculty services.
• Provide high-quality, timely service to students and colleagues.
• Support line manager in day-to-day planning and task delivery.

Skills

Multitasking

Effective communication

Attention to detail

Pressure management

Flexibility

Decision making

Interpersonal skills

Organisation

Adaptability

Time management

Tools

MS Office

Databases

Job description

The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research.

We are ambitious and have a bold vision of what we want to achieve - shaping ourselves into one of the best universities in the world, which we are achieving through the talents and endeavour of every employee.

Our culture empowers people to achieve this aim and to collectively, and individually, make a real difference.

The role

The Student & Academic Administration Department is seeking a highly motivated individual to join the Exams, Graduation and Awards Team based on the Stag Hill campus.

The Exams, Graduation and Awards team is a small but busy team who are responsible for the organisation of class tests and university exams, the organisation of the university’s graduation ceremonies and award related activities. As part of this team, you will have some responsibilities in all these key areas of activity.

You will work closely with your Line Manager, and academic and administrative staff across the central and Faculty services, in order to deliver a high quality and efficient service across a range of Exams, Graduation and Award tasks.

About You

The successful candidate will need to be able to:

• demonstrate the ability to multitask
• communicate effectively to different audiences
• work to a high level of accuracy
• work under pressure to tight deadlines
• demonstrate flexibility
• think on your feet and make quick decisions

The role will require excellent interpersonal and organisational ability. You will need to be adaptable to different situations and should be well organised and methodical in your approach.

Relevant administrative experience would be a distinct advantage. Excellent IT skills, particularly in MS Office packages, and familiarity with databases would be beneficial. Accuracy and attention to detail and a proactive approach to different groups of customers is essential.

What’s in it for you?

We think Surrey is a great place to work. Our campus is a beautiful, leafy environment with the buzz of student life and superb working facilities. Our workplace offers a friendly and supportive atmosphere, with a focus on teamwork and collaboration. You will have the opportunity to work in a dynamic setting where no two days are the same.

Additionally, We Offer

• A competitive salary
• Market leading pension
• Up to 40 days holiday: 25 days annual leave + 7 University Closure Days + Bank Holidays
• Travel & family benefits including cycle to work scheme and on-site childcare
• Access to on-site leisure facilities at discounted rates

The University is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.