Facilities Operations Co-ordinators

City St George's; Greater London; Hybrid; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Staff training

Pension scheme

Development opportunities

Job summary

City St George's, University of London, seeks a proactive Facilities Operations Coordinator to deliver high-quality facilities services across its academic estate. You will be the primary contact for building users, building strong relationships with students, staff and stakeholders to ensure safe, welcoming and efficient buildings.

You will oversee day-to-day operations, coordinate site teams, monitor compliance and support projects, moves and contractor performance, contributing to an

Qualifications

• Significant experience in a facilities management environment.
• Excellent communication and stakeholder management skills.
• Strong operational planning abilities and proactive problem-solving.
• Experience leading teams and managing service delivery, with health and safety compliance.

Responsibilities

• Take day-to-day operational responsibility for designated buildings.
• Coordinate facilities services and manage site-based teams.
• Oversee building inspections, maintenance, and compliance activities.
• Respond to service issues and support projects/moves.
• Monitor contractor performance and drive continuous improvement.

Skills

Facilities management

Stakeholder management

Health & safety

Operational planning

Job description

Please note: This vacancy is open to internal and external applicants concurrently. Internal applicants should use their @citystgeorges.ac.uk/@sgul.ac.uk email address when submitting an application.

City St George's, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George's, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

We are seeking a proactive and highly customer-focused Facilities Operations Coordinator to join our Estates, Environment and Facilities team. This is an exciting opportunity to play a key role in delivering high-quality facilities services across our diverse academic estate. Acting as the primary point of contact for building users, you will develop strong relationships with students, staff and stakeholders, ensuring our buildings are safe, welcoming, efficient and fit for purpose while contributing to an outstanding university experience.

Responsibilities

You will take day-to-day operational responsibility for designated buildings, coordinating facilities services, managing site-based teams and ensuring excellent service delivery. The role includes overseeing building inspections, monitoring maintenance and compliance activities, responding to service issues, supporting projects and moves, managing contractor performance and promoting continuous improvement. You will work collaboratively with colleagues across the University to deliver a responsive, customer-focused facilities management service.

Person Specification

The successful candidate will have significant experience within a facilities management environment, ideally in a large and complex organisation. You will possess excellent communication and stakeholder management skills, strong operational planning abilities and a proactive approach to problem-solving. Experience leading teams, managing service delivery and ensuring health and safety compliance is essential. Above all, you will be someone who takes ownership, builds strong relationships and is committed to delivering an exceptional customer experience.

Additional Information

Closing date for applications: 22nd November 2026 at 11:59pm

Interviews are scheduled to take place week commencing 14th December 2026.

The selection process will involve an interview and an assessment. Further details will be confirmed at the interview stage.

City St George's offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George's, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George's operates a guaranteed interview scheme for disabled applicants.

For additional information on City St George's, our policies, strategy and values; Click here

The University of business, practice and the professions