Examinations Manager (Maternity Cover)

LGBT Jobs; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Sector-leading salary

Pension scheme

Staff training and development

Job summary

City St George’s, University of London is seeking an Exams Manager to lead central examination operations across multiple campuses, ensuring secure, fair and efficient assessment processes. You will work with academic and professional services colleagues, managing a team and driving service excellence.

The role requires substantial higher education experience, strong stakeholder management skills, and the ability to deliver improvements in examination delivery and governance.

Qualifications

• Experience in higher education environments and understanding of academic administration processes.
• Strong knowledge of examination processes, academic regulations and governance frameworks.
• Proven experience leading and developing staff and driving process improvements.

Responsibilities

• Lead the planning and delivery of central examination operations across the University.
• Oversee examination cycles: scheduling, venues, on-the-day management and invigilation arrangements.
• Provide leadership to the Exams team, manage risk and incident resolution, and drive service excellence.

Skills

Stakeholder management

Communication

Leadership

Job description

Maternity cover contract starting December 2026

Leadership of central examination operations

Experience in higher education required

Strong communication and stakeholder management skills

Sector-leading salary and benefits

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

Academic Services plays a key role in supporting the educational mission of City St George's, delivering professional, responsive and effective academic administration across the University. As Exams Manager, you will provide operational leadership for the delivery of centrally administered examinations, ensuring secure, fair and efficient assessment processes. Working closely with academic and professional services colleagues, you will lead a team responsible for examination delivery across multiple campuses while driving service excellence and continuous improvement.

Responsibilities

Lead the planning and delivery of central examination operations across the University, ensuring compliance with academic regulations and governance requirements. Manage examination cycles, including scheduling, venue allocation, on-the-day management and invigilation arrangements. Provide leadership to the Exams team, oversee risk management and incident resolution, and work collaboratively with stakeholders to deliver an excellent student experience. Contribute to service enhancement, reporting and operational performance monitoring.

Person Specification

We are seeking an experienced higher education professional with substantial knowledge of examination processes, academic regulations and governance frameworks. You will have proven experience managing complex operational services and deadlines, leading and developing staff, and driving process improvements. Strong communication, stakeholder management and problem-solving skills are essential, together with experience managing risk, implementing inclusive assessment arrangements and delivering customer-focused services.

Additional Information

Closing date for applications: 15 November 2026 at 11:59pm

This position is a fixed-term maternity cover contract. To ensure an effective handover and continuity of service, we are seeking a candidate who is available to start in early to mid-December 2026.

The selection process will involve an interview and a presentation. Further details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions