Exam Registrar (Part-Time, Thursdays)

Gordon Yates Recruitment Consultancy; Belfast City District; On-site; GBP 4,800 - 6,400; Part time

Benefits offered by this job

Full training provided

Job summary

Gordon Yates Recruitment Consultancy is seeking an Exam Registrar for a Belfast centre. The role is 8 hours per week, every Thursday, on-site, with full training and a fixed-term contract of six months.

You will register candidates, verify IDs, and process information accurately while ensuring security and confidentiality. Ideal candidates will have strong customer service skills, excellent attention to detail, and a friendly, professional manner.

Qualifications

• Previous customer service experience in a customer-facing environment.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Good written and spoken English.
• Ability to follow policies, procedures and security requirements.
• Previous experience in examinations, education or compliance would be useful but not essential.

Responsibilities

• Register candidates and check identification.
• Process information accurately in internal systems.
• Follow security and compliance procedures.
• Provide a welcoming, professional service to candidates.
• Support centre activities and end-of-session procedures.

Skills

Customer service

Attention to detail

Communication skills

Interpersonal skills

Time management

Tools

Microsoft Office

Job description

Exam Registrar (Part-Time, Thursdays)

Belfast, Northern Ireland

Salary: £5,595.20 per annum

Hours per week: 8 hours

Works every Thursday

Full training provided

6 month fixed term contract

Are you looking for a part-time position working just one day per week?

We are recruiting for an Exam Registrar to join a well-established examinations and assessment provider at its Belfast centre.

This is an excellent opportunity for someone with strong customer service skills, excellent attention to detail and a friendly, professional approach.

You don't need previous examinations experience. We would welcome applications from candidates with backgrounds in customer service, reception, administration, retail, hospitality or other customer-facing environments.

Full training will be provided.

What will you be doing?

As an Exam Registrar, you will play an important role in ensuring candidates receive a welcoming, efficient and professional experience when attending their examinations.

You will be responsible for registering candidates, checking identification, processing information accurately and ensuring all security and compliance procedures are followed.

• Welcoming candidates and providing a friendly, professional service.
• Guiding candidates through the examination registration process.
• Checking identification documents and verifying candidate information.
• Accurately recording and processing candidate details using internal systems.
• Carrying out required security checks in accordance with established procedures.
• Explaining examination processes clearly and answering candidate queries.
• Ensuring confidentiality, data protection and safeguarding procedures are followed.
• Escalating concerns or unusual circumstances to the appropriate colleagues.
• Completing administrative tasks, reports and end-of-session procedures.Working closely with the wider centre team to ensure examinations run smoothly.
• Supporting other centre activities when required.

What are we looking for?

We're looking for someone who enjoys working with people, is naturally organised and understands the importance of following procedures carefully.

• Previous customer service experience, ideally in a customer-facing environment.
• Excellent communication and interpersonal skills.
• Strong attention to detail and the ability to work accurately.
• A friendly, calm and professional manner.
• Good organisational and time management skills.
• Confidence using computers, email and Microsoft Office.
• The ability to follow policies, procedures and security requirements.
• Good written and spoken English.
• A flexible, supportive approach to teamwork.
• The ability to remain calm and professional when dealing with challenging situations.
• Previous experience within examinations, education or compliance would be useful but is not essential.

We are particularly interested in candidates who have worked in retail, hospitality, reception, administration or other service-focused roles and would enjoy transferring their skills into a new environment.

What's in it for you?

You'll be joining an established organisation offering a supportive and professional working environment, with training to help you become confident in the role.

The position offers the opportunity to develop experience in examinations administration, customer service and compliance while working as part of a friendly team.

Interested?

If you're an organised, approachable individual with excellent customer service skills and are available to work every Thursday, we'd love to hear from you.