Exam Access Arrangements Coordinator

eTeach UK Limited; Accrington; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Workplace pension scheme

Health & wellbeing benefits

Free on-site parking

Job summary

East Lancashire Learning Group Professional Services advertises an Exam Access Arrangements Coordinator role. The post supports learners requiring exam adjustments, ensuring timely arrangements while complying with JCQ regulations.

The role is based across Accrington & Rossendale College and Nelson & Colne College. Join a high-profile learner-support function, coordinating referrals, records and deadlines in a large educational group.

Qualifications

• Experience coordinating administrative/operational processes.
• Experience in education or learner support environments.
• Excellent organisational skills with multiple priorities.

Responsibilities

• Coordinate the College's Exam Access Arrangements across programmes.
• Manage referrals, evidence collection, scheduling and implementation of arrangements.
• Be the central contact for learners, staff and assessment teams.

Skills

Coordination of complex processes

Excellent organisational skills

Attention to detail

Strong communication

Confidential records handling

Digital ICT skills

Policy interpretation

Education

Experience in education support

Tools

Microsoft Excel

Microsoft Word

Outlook

Teams

Learner management systems

Job description

Exam Access Arrangements Coordinator

Salary: Up to £24,942.93 (FTE £28,273.90) per annum depending on experience.

Hours: 37 per week.

Contract Type: Permanent.

Working Weeks: Term time only - 40 weeks.

Site: Accrington & Rossendale College and Nelson & Colne College.

Closing Date: Midnight, Sunday 1st November 2026.

Interview Date: TBC.

‘Would you like to be part of a team that aims to create the extraordinary?’

Our Organisation

This role is advertised by East Lancashire Learning Group Professional Services. Part of East Lancashire Learning Group, ELLG Professional Services provides expert business support services to the wider College Group. East Lancashire Learning Group is a beacon for educational excellence, made up of a family of colleges – Nelson & Colne College, Accrington & Rossendale College and Lancashire Adult Learning. The College Group is the only Further Education college in Lancashire to be graded as ‘Outstanding’ under the new Ofsted inspection framework. Together the Group forms a Sixth Form, Skills and Technology Centre, University Centre, employer training and adult learning provider delivering exceptional teaching and learning to all ages and at all levels.

The Exciting Role

An exciting opportunity has arisen for an Exam Access Arrangements Coordinator to join our Additional Learning Support Team. This is a pivotal role within one of the College's most important learner support functions. We support a growing number of learners who require Exam Access Arrangements across 16-18 study programmes, apprenticeships and adult learning. At any one time, around 1,000 learners have approved arrangements in place, making this a high-profile and business-critical role. As Exam Access Arrangements Coordinator, you will oversee the coordination of the College's Exam Access Arrangements processes, ensuring learners receive the support and reasonable adjustments they are entitled to whilst maintaining full compliance with JCQ regulations and awarding organisation requirements. Working closely with Specialist Assessors, the Examinations Team, curriculum staff and Additional Learning Support colleagues, you will coordinate the entire process from referral through to implementation, ensuring systems, records and deadlines are managed effectively. This role would suit an experienced professional with exceptional organisational skills, strong attention to detail and the ability to coordinate complex processes across a large organisation. The successful candidate will be primarily based at Accrington & Rossendale College and Nelson & Colne College.

What You Will Be Doing

• Coordinating the College's Exam Access Arrangements processes across all areas of provision.
• Managing referrals, evidence collection, assessment scheduling and implementation of arrangements.
• Acting as the central point of contact for learners, staff, Specialist Assessors and the Examinations Team.
• Monitoring key deadlines and ensuring compliance with JCQ regulations and awarding organisation requirements.
• Maintaining accurate learner records and documentation across multiple systems.
• Producing reports and management information relating to Exam Access Arrangements activity.
• Supporting quality assurance, audit and inspection requirements.
• Developing and improving processes to ensure an efficient and learner-centred service.
• Providing advice and guidance to staff regarding Exam Access Arrangements and reasonable adjustments.
• Supporting a growing number of learners to access assessments fairly and successfully.

What We Are Looking For

• Experience of coordinating complex administrative or operational processes.
• Experience of working within education, learner support or a similarly regulated environment.
• Excellent organisational skills and the ability to manage multiple priorities and deadlines.
• Exceptional attention to detail and accuracy.
• Strong communication and relationship‑building skills.
• Experience of maintaining confidential records and handling sensitive information.
• Excellent digital and ICT skills, including Microsoft Excel, Word, Outlook and Teams.
• Experience of using databases, learner management systems or other digital platforms to manage information and produce reports.
• The ability to interpret and apply policies, procedures and regulatory requirements.
• A commitment to inclusion, learner success and continuous improvement.

What We Offer in Return

• Access to a workplace pension scheme - with generous employer contributions
• Enhanced occupational sick pay scheme and access to family friendly policies and benefits
• A range of health and wellbeing benefits and support
• Staff recognition scheme, including long service awards
• Fantastic family friendly policies
• Free on-site parking on all College sites

Please visit the Careers section on our website for full details of our benefits.