Events Setup & Guest Experience Host

Leonardo Hotel Management (UK) Limited; Greater London; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Special rates on hotel rooms

Recognition scheme

Talent referral scheme

Thank You Week activities

Wellbeing Calendar

Training and progression opportunities

Job summary

Leonardo Hotel Management (UK) Limited is seeking a Conferences & Banqueting Team Member (M&E Porter) to be the warm, face-of-the-hotel for events across the UK. You will set up and refresh event spaces, ensuring rooms meet the Leonardo standard and guest needs are anticipated and met.

You’ll work in a busy, team-oriented environment, greeting organisers, coordinating with colleagues, and contributing to the department’s KPIs while maintaining a high level of hospitality and flexibility during

Qualifications

• Excellent communication and guest-service oriented.
• Able to greet organisers and meet guests’ needs.
• Comfortable working alone and as part of a team during events.

Responsibilities

• Set up, refresh and clear rooms to high Leonardo standards.
• Greet organisers and coordinate with team to meet KPIs.
• Support Conference & Banqueting during events and large gatherings.

Skills

Communication skills

Guest service

Teamwork

Job description

Leonardo Hotel Management (UK) Limited is seeking a Conferences & Banqueting Team Member (M&E Porter) to be the warm, face-of-the-hotel for events across the UK. You will set up and refresh event spaces, ensuring rooms meet the Leonardo standard and guest needs are anticipated and met.

You’ll work in a busy, team-oriented environment, greeting organisers, coordinating with colleagues, and contributing to the department’s KPIs while maintaining a high level of hospitality and flexibility during