Events Server

Parker's Tavern; Cambridge; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Free meals on duty

Team member parties

Marriott discounts

Refer a friend

Job summary

Parker's Tavern at University Arms in Cambridge is seeking an Events Team Member to join our floor staff and deliver flawless service for major events. You will work with a team to serve guests, set up rooms, and maintain high hospitality standards throughout events.

The role is hands-on, on the event floor, with opportunities to multi-skill and support diverse functions across the property. Training will be provided, with evenings, weekends, and holidays depending on event schedules.

Qualifications

• A friendly, positive, and professional attitude.
• Strong communication and customer service skills.
• Ability to work well under pressure and as part of a team.
• Flexibility to work evenings, weekends, and holidays depending on event schedules.
• Previous experience in events, hospitality, or F&B service is desirable but not essential—training will be provided.
• Excellent communication skills and strong attention to detail.
• Having a reliable method of transportation to the hotel is essential – we have no on-site parking.

Responsibilities

• Prepare event spaces, including table setup, décor, and equipment in line with event standards.
• Serve food and beverages efficiently and with a high level of hospitality.
• Maintain cleanliness and organisation throughout the event.
• Assist with event setup and breakdown, including resetting rooms for the next function.
• Ensure all guests feel welcomed, valued, and well looked after.
• Adhere to health, safety, and hygiene standards at all times.
• This is a very hands-on role, out on the floor, enhancing our guest's experience, including a certain aspect of physical moving and lifting to set up the rooms.
• We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests.

Skills

Friendly attitude

Communication

Customer service

Teamwork

Under pressure

Flexibility

Attention to detail

Reliable transportation

Job description

ABOUT US

University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar, Parker’s Tavern, Library Lounge and beautiful wood-panelled Ballroom.

Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel. For 180 years, the Hotel was added to, updated and modernised in line with the age; however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel. It is now Cambridge's go-to destination, alluring visitors with the promise of a sense of modern luxury.

WHAT WILL YOU BE DOING

As an Events Team Member, you will join our team of outstanding events floor staff to deliver flawless service. You will work as part of a team to serve our Guests and create exceptional experiences, and exceed expectations to ensure that every guest wants to return.

THE DUTIES

• Prepare event spaces, including table setup, décor, and equipment in line with event standards.
• Serve food and beverages efficiently and with a high level of hospitality.
• Maintain cleanliness and organisation throughout the event.
• Assist with event setup and breakdown, including resetting rooms for the next function.
• Ensure all guests feel welcomed, valued, and well looked after.
• Adhere to health, safety, and hygiene standards at all times.
• This is a very hands-on role, out on the floor, enhancing our guest's experience, including a certain aspect of physical moving and lifting to set up the rooms.
• We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests.

WHAT ARE WE LOOKING FOR IN YOU

• A friendly, positive, and professional attitude.
• Strong communication and customer service skills.
• Ability to work well under pressure and as part of a team.
• Flexibility to work evenings, weekends, and holidays depending on event schedules.
• Previous experience in events, hospitality, or F&B service is desirable but not essential—training will be provided.
• Have excellent communication skills and strong attention to detail.
• Having a reliable method of transportation to the hotel is essential – we have no on-site parking.

THE PERKS

As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:

• Competitive salary
• Free meals on duty
• Team Member Parties
• Room and F&B discounts across the Marriott portfolio
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them!

RIGHT TO WORK

In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.