Events & Restaurant Host – Create Memorable Guest Experiences

Accorhotel; Cambourne; Sur place; GBP 18 000 - 21 000; Plein temps

Avantages offerts par ce poste

Free Gym

Free hotel nights

Discounts in Accor restaurants

Discounted hotel rates worldwide

Career development programs

Complimentary meals on duty

Pension scheme

Résumé du poste

AccorInvest UK operations through Novotel Cambourne seeks an Events & Restaurant Host to deliver outstanding guest experiences for meetings, conferences, private functions, and banqueting events. You will also support restaurant service when required, greeting guests and maintaining smooth flow during service periods.

Based in Cambourne, the role requires coordinating with kitchen, reception, and events teams to meet client specifications while upholding health, safety, and brand standards

Qualifications

• Experience in hosting events and assisting with catering operations.
• Excellent guest service and communication skills.
• Ability to coordinate with multiple departments to deliver events.

Responsabilités

• Check event and conference rooms according to event specifications and hotel standards.
• Welcome event organisers, delegates, and guests, ensuring a professional and friendly first impression.
• Liaise with clients throughout events to ensure requirements are met and expectations exceeded.
• Set up and replenish refreshments, buffet stations, and break-out areas.
• Coordinate with kitchen, bar, housekeeping, maintenance, and reception teams to ensure smooth event delivery.
• Monitor event schedules and ensure timely room turnover and event transitions.
• Assist with audio-visual equipment setup and basic troubleshooting where required.
• Support the delivery of private functions, corporate meetings, conferences, and banqueting events.
• Handle guest requests, complaints, and queries promptly and professionally.
• Maintain event spaces to the highest standards of cleanliness, presentation, and safety.
• Ensure compliance with health and safety, food hygiene, and licensing regulations.
• Assist the Event Manager in responding enquiries
• Greet and seat restaurant guests in a warm and welcoming manner during breakfast service.
• Manage guest flow during service periods.

Description du poste

AccorInvest UK operations through Novotel Cambourne seeks an Events & Restaurant Host to deliver outstanding guest experiences for meetings, conferences, private functions, and banqueting events. You will also support restaurant service when required, greeting guests and maintaining smooth flow during service periods.

Based in Cambourne, the role requires coordinating with kitchen, reception, and events teams to meet client specifications while upholding health, safety, and brand standards