Events Resource Co-ordinator

Carlisle Support Services; Greater London; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Health and wellbeing

Wages on demand

Vouchers & discounts

Induction & training

Quality kit

Employee Assistance Program

Refer a Friend £100

Long service awards

Job summary

Carlisle Support Services is seeking an organised Events Resource Coordinator to plan and deliver staffing for events and security assignments at Somerset House. You will ensure bookings are filled on time, staff have the necessary information, and records are accurate before and after each event.

You will coordinate staffing, manage payroll and holiday processes, and communicate plans to clients while maintaining high standards of service and compliance across multiple venues.

Qualifications

• Previous resourcing or recruitment experience.
• Excellent communication skills—articulate and polite.
• Excellent PC/IT skills.
• Great attention to detail.
• Good organisational and time management skills.
• Ability to work collaboratively.

Responsibilities

• Coordinate staffing for all event bookings and relevant static contracts, ensuring each requirement is filled on time.
• Provide a good level of communication to all Events personnel.
• Ensure event booking information is accurate.
• Fill and vend, as needed, all open positions.
• Communicate relevant timing and location details to staff.
• Ensure T&A system is accurate pre and post event.
• Manage payroll and holiday process.
• Support deployment of Events personnel onto site security bookings as needed.
• Manage leavers.
• Manage client accreditation systems as needed.
• Communicate plans to clients.
• Deal with general staff queries.
• Support Event days as required.
• Build relationships with client Event Managers.

Skills

Resourcing experience

Excellent communication

PC/IT skills

Attention to detail

Organization & time management

Collaborative teamwork

Job description

The Benefits

• Health and Wellbeing Plans – including our family-friendly maternity policy.


• Flexible financial supportwith instant access to earned and authorised wages.


• Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day.


• Full induction, ongoing training, and structured career development to help you thrive in your role.


• Quality kit and uniform – so you feel comfortable and can perform your role effectively.


• Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.


• Refer a Friend Scheme – earn £100 for every person you refer who starts with us.


• Long service and recognition awards - celebrating your achievements.

The Role

We’re looking for an organised Events Resource Coordinator to help plan and deliver staffing for events and security assignments at Somerset House. You’ll make sure bookings are filled on time, staff have the information they need, and records are accurate before and after each event.

Key Responsibilities:

• Coordinate staffing for all event bookings and relevant static contracts, ensuring each requirement is filled on time.


• Provide a good level of communication to all Events personnel


• Ensure event booking information is accurate


• Fill and vend, as needed, all open positions


• Communicate relevant timing and location details to staff


• Ensure T&A system is accurate pre and post event


• Manage payroll and holiday process


• Support deployment of Events personnel onto site security bookings as needed


• Manage leavers


• Manage, as needed, client accreditation systems


• As needed communicate plans to clients


• Deal with general staff queries


• As required support Event days


• Relationship building with client Event Managers

Performance Management/KPI’s

• Event day fulfilment levels


• Accuracy of pay


• Staff engagement surveys


• Client feedback

Person specification:

• Previous resourcing or recruitment experience


• Excellent communication skills – articulate and polite


• Excellent PC/IT skills


• Great attention to detail


• Good organisational and time management skills


• Ability to work collaboratively

About Us

We’re proud to work with some of the UK’s most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.

We’recommitted to creating a diverse andinclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.

Equality, Diversity, and Inclusion

At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability.

We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity.

We always treat each other fairly and withdignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.