Events Operations Manager – Hospitality & Live Events

Huntingdonshire District Council; Huntingdon; On-site; GBP 35,000 - 52,000; Full time

Job summary

Huntingdonshire District Council (HDC) invites applications for an experienced Events Operations Manager at Burgess Hall. You will manage the day-to-day operations, ensure events are delivered safely, professionally and to the highest standards of customer service, and work closely with the Events & Hospitality Manager.

This hands-on leadership role oversees venue operations, schedules events, manages staff and helps grow services and facilities, with regular evening and weekend shifts to

Qualifications

• You will have experience supervising or managing teams within a hospitality, events or customer-focused environment and will be confident leading people in a busy operational setting.
• You'll be a proactive problem solver who can make sound decisions, adapt quickly to changing priorities and remain focused on delivering outstanding customer experiences.
• We're looking for someone with excellent communication and organisational skills who can build strong relationships with customers, colleagues, suppliers and stakeholders.
• Experience within an events or hospitality setting is essential, and you'll be comfortable working flexibly, including evenings and weekends when required to support events and business needs.

Responsibilities

• Day-to-day management of Burgess Hall and ensuring events are delivered safely and to high standards of customer service.
• Oversee venue operations and coordinate event delivery, staff, and facilities.
• Lead on selected events from planning through delivery to maximise customer satisfaction and commercial performance.
• Contribute to marketing, promotion, and growth of Burgess Hall across Huntingdonshire and beyond.
• Operate on a rota-based schedule including regular evening and weekend work to support events.

Skills

Team leadership

Hospitality operations

Customer service

Job description

Huntingdonshire District Council (HDC) invites applications for an experienced Events Operations Manager at Burgess Hall. You will manage the day-to-day operations, ensure events are delivered safely, professionally and to the highest standards of customer service, and work closely with the Events & Hospitality Manager.

This hands-on leadership role oversees venue operations, schedules events, manages staff and helps grow services and facilities, with regular evening and weekend shifts to