Events Manager

The Rembrandt Hotel; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Wagestream salary access

Birthday day off

Employee Assistance Programme

Rewards for excellence

Employee events

Job summary

The Rembrandt in London is seeking an experienced Events Manager to drive our Meetings & Events business. You will manage the full booking process from enquiry to delivery, build strong client relationships and work with operations to deliver memorable events.

The successful candidate will be organized, commercially minded and passionate about service, with proven experience in a hotel or events environment and a track record of meeting revenue targets.

Qualifications

• Experience in a Meetings & Events role, preferably within a hotel or events company.
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Responsibilities

• Manage event enquiries and bookings from initial contact through to completion.
• Drive Meetings & Events sales and identify opportunities to increase revenue.
• Build and maintain strong relationships with existing and new clients.
• Conduct client meetings and show-rounds, presenting the hotel and its facilities.
• Ensure all bookings, amendments and client requirements are accurately recorded and communicated.
• Work closely with Food & Beverage, Revenue, Front Office and other departments to ensure the smooth delivery of events.
• Lead daily and weekly meetings to review upcoming events and operational requirements.

Skills

Meetings & Events experience

Sales experience

Client relationship skills

Commercial awareness

Organisational skills

Communication & presentation

Event management systems

Opera or similar software

Team leadership

Attention to detail

Flexibility evenings & weekends

Tools

Opera (Event management)

Job description

An excellent opportunity for an experienced Events Manager to join our team and drive our Meetings & Events business.

The Events team plays an important role in our business, creating memorable experiences for our guests while maximising revenue from our meetings and events spaces.

As an Events Manager, you will manage the full event booking process, from the initial enquiry through to delivery. You will build strong client relationships, drive sales and work closely with our operational teams to ensure every event runs smoothly and meets our guests’ expectations.

We are looking for someone who is organised, commercially focused and passionate about delivering excellent service.

Why join the Rembrandt’s team?

At The Rembrandt, we love what we do, and we’re looking to grow our team with people who share our passion for success. We want individuals who will bring their own style to every experience and put our guests at the heart of everything they do. We pride ourselves on our team, and we work hard to take their careers to new heights. As part of the Rembrandt's team, you will enjoy a range of benefits, including:

• Wagestream – flexible access to your earned salary & financial coaching App
• A paid day off for your birthday
• 24/7 Employee Assistance Programme for you and your family
• Saroving Rewards for going the extra mile & delivering exceptional guest service
• Employee appreciation events
• Family & Friends Accommodation rates & employee F & B discounts at all hotels in the group
• Opportunities for training and development & recognising your potential

As Events Manager, you will have...

• Previous experience in a Meetings & Events role, ideally within a quality hotel or events company.
• Strong knowledge of the Meetings & Events industry, preferably within London.
• Proven sales experience, with the ability to convert enquiries and develop new business.
• Strong commercial awareness and a focus on achieving revenue targets.
• Excellent organisational, administration and time-management skills.
• Strong communication, presentation and client relationship skills.
• Good computer skills, with experience of event management systems and Opera or similar.
• The ability to lead, motivate and support a team.
• A proactive and professional approach, with excellent attention to detail.
• Flexibility to work occasional evenings and Saturdays when required.

What will I be doing as Events Manager?

• Manage event enquiries and bookings from initial contact through to completion.
• Drive Meetings & Events sales and identify opportunities to increase revenue.
• Build and maintain strong relationships with existing and new clients.
• Conduct client meetings and show-rounds, presenting the hotel and its facilities.
• Ensure all bookings, amendments and client requirements are accurately recorded and communicated.
• Work closely with Food & Beverage, Revenue, Front Office and other departments to ensure the smooth delivery of events.
• Lead daily and weekly meetings to review upcoming events and operational requirements.
• Prepare and present the weekly Meetings & Events forecast.
• Monitor business levels and identify opportunities to maximise use of event spaces.
• Ensure enquiries and client communications are handled promptly and in line with company standards.
• Monitor client feedback and resolve any issues professionally.
• Support and develop the Events team, ensuring high standards of service are maintained.

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.