Events & Hospitality Host — Guest Experience

Village Hotels; Lancashire; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Gym Membership

Hotel Stays

Food & Drink discounts

Friends & Family discounts

Retail & Lifestyle discounts

Employee Assistance Programme

Job summary

Village Hotels is seeking a Meetings & Events Team Member to deliver the highest professional standards of service across a range of events, from corporate conferences to big celebrations. You will greet guests with confidence, ensure they are looked after, and contribute to a memorable visit to Village.

As part of the events team, you will learn, grow, and enjoy perks such as gym memberships, discounted hotel stays across our network, and exclusive discounts on food and drink for you and your

Responsibilities

• Space & Standards: Setting up and servicing our meeting and event spaces to exact specifications and brand standards, always keeping a keen eye for detail.
• Tech Savvy Operations: Getting confident with our tech to operate AV equipment safely, efficiently, and smoothly for our clients during presentations and events.
• Food & Drink Flare: Serving up refreshments, meals, and drinks with confidence and flare, utilizing your product knowledge to spot upselling opportunities at every turn.
• Pride in the House: Keeping our spaces organized by ensuring all event equipment is stored away correctly and safely after a busy shift.
• Shift Safety: Participating in full compliance with Health and Safety, Fire Regulations, Food Safety, and Licensing laws to keep a safe environment for everyone.

Job description

Village Hotels is seeking a Meetings & Events Team Member to deliver the highest professional standards of service across a range of events, from corporate conferences to big celebrations. You will greet guests with confidence, ensure they are looked after, and contribute to a memorable visit to Village.

As part of the events team, you will learn, grow, and enjoy perks such as gym memberships, discounted hotel stays across our network, and exclusive discounts on food and drink for you and your